About Pritesh Gohil:
An experienced IT Service Delivery Manager, with proven ability leading IT teams to develop and support core-platforms and applications whilst maintaining high availability and business continuity for Fortune 500 companies and small / medium sized businesses. Key strengths include: liaising with executive stakeholders and managing IT portfolios for business transformation and change agendas; planning, tracking and coordinating application and core system upgrades to improve functionality as per ITIL best practices; managing expectations within business and driving IT teams in line with agreed service level targets; coaching and mentoring junior managers to build capability and improve team performance; and leading on process design and service improvement to ensure service offering provides value and optimises user experience.
Experience
▪ ITIL Technical Support ▪ Service Delivery ▪ Help Desk / Service Desk ▪ AWS / Azure ▪ Team Leadership ▪ Incident Management ▪ Problem Management ▪ Coaching & Training ▪ Change Management ▪ Release Management ▪ Continual Service Improvement ▪ Relationship Management ▪ PRINCE2 Project Management ▪ Managed Services ▪ Business Analysis ▪ Vendor Management ▪ Stakeholder Management ▪ Direct Line Management ▪ Procurement / Purchasing ▪ Microsoft Office 365 / Azure ▪ Student Administration Systems ▪ IT Infrastructure ▪ Business Continuity (BC) ▪ Disaster Recovery (DR)
Education
2021: ITIL V4 Foundation Certification - IT Service Management ▪ 2014: PRINCE2 Project Management Foundation ▪ 2012: ITIL V3 Foundation Certification - IT Service Management ▪ 2010: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL
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Facilities Maintenance Engineer
Found in: Jobrapido UK C2 - 4 weeks ago
Invictus Recruitment Cambridge, United Kingdom £25,000 - £40,000 per yearA fantastic opportunity to work for an M&E Service Provider who are currently recruiting for a Resident Maintenance Engineer to work at a large commercial site based in Guildford, Surrey. This role is offering a salary of £41,000 per annum depending on experience. Working days on ...
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Workplace Health Consultant
Found in: Jooble UK O C2 - 1 week ago
gel Resourcing Ltd North Hertfordshire, Hertfordshire, United Kingdom £35,000 - £55,000 per yearOccupational Health Advisor · A leading client of ours in Royston is looking for an Occupational Health Advisor to work on a full or part-time, permanent basis, within their friendly and supportive team. · The Role: · Full OH remit · 3-5 days per week · Mix of home and site worki ...
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Dental Assistant Part Time
Found in: Jooble UK O C2 - 2 weeks ago
Sterling Cross Bury St Edmunds, Suffolk, United Kingdom £20,000 - £40,000 per yearA well-established local dental practice is now looking for an Associate Dentist to join the team. · In a central location close to both transport links and amenities, the practice serves a large, diverse, and loyal patient base and sees high demand for both NHS and private dent ...