About Protik Chatterjee:
I am an accomplished and motivated professional with over 18 years’ experience in the IT and payment domain industry in Operation Service desk/1st level and 2nd level, where I have gained extensive knowledge and skills across a wide range of IT projects. Confident and competent in the provision of support for various types of troubleshooting issues, hardware, servers and platforms; I am certified ITIL (V3) foundation/Operation, AzureAZ-104, RHCSA V9. I am a very good team member and used to get the opportunities working in a global, virtual team environment. I learn new processes and issues quickly and am an adept trouble-shooter.
Experience
I am an accomplished and motivated professional with over 18 years’ experience in the IT and payment domain industry in Operation Service desk/1st level and 2nd level, where I have gained extensive knowledge and skills across a wide range of IT projects. Confident and competent in the provision of support for various types of troubleshooting issues, hardware, servers and platforms; I am certified ITIL (V3) foundation/Operation, AzureAZ-104, RHCSA V9, Pince2 Foundation, CEH certified. I am a very good team member and used to get the opportunities working in a global, virtual team environment. I learn new processes and issues quickly and am an adept trouble-shooter.
Education
I am an accomplished and motivated professional with over 18 years’ experience in the IT and payment domain industry in Operation Service desk/1st level and 2nd level, where I have gained extensive knowledge and skills across a wide range of IT projects. Confident and competent in the provision of support for various types of troubleshooting issues, hardware, servers and platforms; I am certified ITIL (V3) foundation/Operation, AzureAZ-104, RHCSA V9, Pince2 Foundation, CEH certified. I am a very good team member and used to get the opportunities working in a global, virtual team environment. I learn new processes and issues quickly and am an adept trouble-shooter.
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