
Quynh Hoa Giap
Customer Service / Support
About Quynh Hoa Giap:
Seasoned Project Coordinator leveraging 5+ years of experience delivering projects on time, within budget, and to quality standards. Skilled at planning, monitoring, and communicating project status to mitigate risks. Adept at collaborating cross-functionally to clarify roles, manage expectations, and ensure smooth execution. Organized and attentive to details. Build partnerships through open communication. Proven record of overseeing and coordinating successful project implementations.
Experience
Project manager | For Vietnamese Stature Foundation (VSF), Vietnam Jan 2018 to Oct 2021
VSF is a non-profit, charitable organization in Vietnam, focusing on equality, healthcare, and sustainable development.
- Partnered with the project team to define the scope, objectives, and deliverables for implementing nutritional programs for underprivileged children in remote regions, focused on fostering lasting improvements in their health and education.
- Successfully monitored and tracked timelines of the project "Growing up with mountainous preschool students", providing 210 children with 75,600 meals annually to combat malnutrition and reduce dropouts.
- Strategically planned and budgeted annual charity and humanitarian relief initiatives up to £1.3 million, identifying any potential budget overruns and proactively resolving issues to provide effective oversight and ensure initiatives stayed within budget.
- Conducted regular project meetings with stakeholders from public and private sectors to foster collaboration on community initiatives, documenting meeting minutes and action items to ensure effective follow-through on partnerships.
- Led recruitment, training, and supervision of interns and collaborators in a leadership capacity, contributing process improvement ideas and sharing best practices within the team to enhance intern onboarding and maximize productivity.
- Exhibited meticulous attention to detail while managing large volumes of data, maintaining accurate documentation and analysis of surveys, interviews, and other inputs for a women’s empowerment project for 300+ participants collaborated with CARE International Vietnam.
Medical representative | Nestle Vietnam Aug 2013 to Apr 2016
Nestle Vietnam is a nutrition, food, and beverage corporation, with a mission to improve people´s quality of life.
- Provided expert counselling to over 5,000 Healthcare Professionals, fostering awareness of proper nutrition care for pregnant women and infants to empower community education.
- Developed and maintained good relationships with partners and hospital leaders, reached agreements with 12 out of 12 designated hospitals to establish Nutrition Conferences to promote proper nutrition practices and pregnancy care.
- Leveraged excellent organizational and time management skills to seamlessly execute over 145 quarterly nutrition conferences for healthcare professionals. Effectively prioritized tasks to coordinate prominent expert speakers, collaborate with stakeholders, and drive over 80% of participants to become advocates.
- Collaborated seamlessly with the Marketing team to elevate the brand image and foster greater brand recognition in hospitals, achieved through exceptional partnerships.
Education
Nottingham Trent University – MSc in Project Management Sep 2021 to Dec 2022
Relevant modules: Leading project team, Project planning and control, Problem solving in context, Project and program strategy
Grade: Distinction
Foreign Trade University – BSc in International Business Administration Aug 2015 to Dec 2018
Grade: 3.79/4.0 (Distinction)
Hanoi University of Science – BSc in Biology Sep 2008 to June 2012
Grade: 3.39/4.0 (Distinction)
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