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Rakib Ahmed

Rakib Ahmed

IT Analyst

Customer Service / Support

Rainham, Havering, Greater London

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About Rakib Ahmed:

I spent a good while working in takeaway delivery, where I got really good at managing my time, staying organised, and handling all kinds of situations. Now, I’m an IT Analyst, using those same problem-solving skills to tackle tech challenges and help things run smoothly.

Delivering taught me a lot about reliability and working with people, which has stuck with me.

When I’m not working, I’m into cooking, going for drives and learning new skills.

Experience

My career journey started with takeaway delivery, where I honed my time management and customer service skills. Now, I’m an IT Service Analyst at the British Red Cross, supporting technologies like Office 365, Intune, and SharePoint while streamlining IT processes.

Education

I did a apprenticeship to kick start my career in IT whilst doing a delivery job on weekends

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