Raman Kumar

I am an accomplished IT professional with over a decade of experience in technical support and systems management, complemented by a strong academic background in computer science and artificial intelligence. My journey began with foundational studies in computer applications, leading to a Master’s in Artificial Intelligence from the University of East London. Professionally, I have honed my technical expertise at organizations like Microsoft, where I provided top-tier hardware and software support, and Steller, where I successfully managed IT operations for eight years. Passionate about technology and customer service, I thrive in dynamic, fast-paced environments and am dedicated to solving complex challenges with innovative solutions.

With over 10 years of experience in IT and systems management, I have worked in diverse roles, including as a Technical Support Specialist at Microsoft and an 8-year tenure as a Computer System Manager at Steller. My expertise spans hardware troubleshooting, software deployment, IT operations management, and delivering exceptional technical support. I am skilled in diagnosing and resolving complex IT issues, ensuring seamless system performance, and implementing innovative solutions to meet organizational needs.

I hold a Master’s in Artificial Intelligence from the University of East London, a Postgraduate Diploma in Computer Applications from Lovely Professional University, and a Diploma in Computer Applications and Desktop Publishing from the National Institute of Electronics and Technology. This diverse educational background has equipped me with a strong foundation in advanced computing, software development, and emerging technologies, enabling me to excel in IT systems management and technical support roles.