About Ramon Alausa:
Final year BA (Hons) film production student from South Bank University, currently awaiting my 2:1 results. I am seeking for a position in customer relations/ sales, I have worked in both and gained immense insights and experiences that, if well tapped, can lead to great results. Coupled with my hard work, enthusiasm and a strong commitment to customer service, my excellent communication and interrelationship skills allow me to work in any environment. Any opportunity to expand these skills and acquire new ones while offering the best quality service, will be highly appreciated.
I am able to respond to and engage with users in line with set goals and objectives.I am a proficient computer user and I am very confident with using Microsoft Word, I would consider my key strengths to be my written and verbal communication skills, my high attention to detail and my ability to always be well organised. I am a hard worker with an enthusiastic attitude. I enjoy performing team based tasks and am capable of taking initiative and working unsupervised.
Thank you for taking the time to read my application and I hope that I will get the chance to meet you in person for an interview
Experience
Paddy Power
Assistant service manager
August 2020- present
- Providing customer service and ensuring they have great experience during their visit. Excelled in this regard and highly appreciated within the work place..
- Dealing efficiently with customer queries related to all facets of betting by ensuring customers are sufficiently educated and understand everything they need to know.
- Managing shop team and steered new changes in the team by providing excellent leadership to the staff members.
- Efficiently managed the shop finances by making daily deposits from the shop to the bank.
- Effectively filled the service managerial position when required to do so and in so doing acquired practical skills in service management.
- Acquired skills on how to make the business competitive by designing promotional and advertising campaigns to foster better customer relationships.
- Managed calls and communication (both oral and written) between the organization and potential customers thus establishing excellent customer relationships for the organization.
- Managed the maintained the organization’s budget thus acquiring excellent financial skills in the process.
- Rota management
Education
BA (Hons) Media & Film—London Spring, Sept. 2018—Jun. 2021
South Bank University
Relevant coursework:
- Editing: gained a broad understanding in using Adobe softwares such as Adobe Premier Pro& Adobe After Effects.
- Commercial assessment: critically analysing adverts, deconstruction signifiers to understand commercials, content creating.
Directing: led people in a team. coming up with innovative ideas, working under pressure to meet deadlines.
Grade: (expected grade 2:1) pending results
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