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Rebbecca de Pledge

Rebbecca de Pledge

Operations Director
Whitstable, City of Canterbury, Kent

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About Rebbecca de Pledge:

I am a hard-working, responsible individual with experience managing staff, processes and procedures. I am a confident and forthright worker, happy working independently or as part of a wider team. I am sociable and enthusiastic, building very strong relationships at each role I have been at. I have been responsible for recruitment, performance management and staff disciplinaries where appropriate. I also enjoy supporting, training, delegating, and pioneering new projects. I am highly IT-literate, and fully confident in Microsoft Word, Excel, PowerPoint, and Outlook, as well as bespoke software programs also.

Experience

In my current role, I oversee the performance and operations of the company, as well as managing a team of twelve people in a variety of positions. From starting at the company I have introduced new systems, changing the way the company worked, having major impacts on organisation and efficiency. This in turn, has had a direct correlation to business growth and profitability. I pride myself on not shying away from challenges and using them as an opportunity to better my knowledge and ability.

My key responsibilities include:

  • Strategic planning, workload and task management
  • Running training workshops on either new or existing systems
  • Running cyclical training sessions on Health & Safety and compliance
  • Fast-paced decision-making and problem-solving
  • Staff performance and productivity management
  • Proactively seeking new business opportunities, with experience running promotional events
  • Maintaining strong relationships with customers, clients and suppliers
  • Overseeing submissions and compliance evidence to governing bodies
  • Overseeing Finance and Credit Control departments.

Education

Education:

 

GCSE’s:

English Language-C, English Literature-C, Maths-C, Science Double Award-CC, Dance-C, Product Design-C, BTEC Sport-B, ICT-C, French-D, 

Apprenticeship:

BTEC Level 3 Diploma in Business Administration

Additional Qualification:

City & Guilds Level 2 Diploma in Electrical Installations

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