Rebecca Palmer

Operations professional with a proven track record of leading high performing teams and driving strategic initiatives across global sales operations such as Cisco and the Financial Times. Experienced in streamlining workflows, leveraging data to optimise processes, and defining KPIs to enhance efficiency. A proactive leader who fosters cross functional collaboration, leads change initiatives, and coaches teams to achieve business goals.

I am an accomplished operations professional with a proven track record of leading high-performing teams and driving strategic initiatives across global sales operations. I specialise in streamlining workflows, leveraging data to optimise processes, and defining KPIs to enhance efficiency. With extensive experience in sales support and administration at Cisco Meraki and the Financial Times, I have successfully implemented scalable operational models, improved pipeline visibility, and fostered collaboration across cross-functional teams. As a proactive leader, I excel in coaching, change management, and continuous improvement, making data-driven decisions to support business growth while ensuring exceptional service delivery.

Secondary School: 8 GCSEs (Grades A-C), including English and Mathematics