Reinet Keyter

PERSONAL SUMMARY

A personable employee, possessing the will and curiosity to delve deep into the ‘why’ and the ‘how’ of the company I work for to achieve company objectives. Good relationships with colleagues and clients are important to me, as is working within a collaborative team. I have worked in a corporate environment, alongside sales and marketing channels to deliver marketing collateral. With a background in the in-house creative space, I have experience producing and managing collateral for external marketing purposes, as well as internal communications. I am looking to make a change in my career to specialise in marketing and add value to your business through a strong desire to learn and make a success of the opportunity.

TST (SouthEast) limited

Event Team Staff, March 2024– To date

<Attentiveness in handling a variety of customer travel queries, in faced-paced public environments.

<Vigilantly adhering to health & safety protocols to maintain a safe environment for everyone.

<Monitoring crowd sizes and carrying out safety measures for crowd control.

<Completing surveys and monitoring numbers to provide data on service usage.

<Liaising with team members to ensure a cohesive and seamless shift.

Bluebird care

Domiciliary Care Assistant, August 2023 – September 2023

Duties

<Provided person-centred care, with a focus on fostering independence and dignity.

<Personal care, medication, food, and nutrition support.

<Encouraging physical and emotional well-being with exercise, social activity, and mental stimulation.

<Safe use of physical aids such as hoists, wheelchairs, and mobility aids.

<Housework and meal preparation.

<Following health and safety protocols, infection control, hazard awareness, and safeguarding.

<Planning and organising daily calls, documenting information for: family, friends, multi-agency support, and carers to provide continuity of care.

PARAGON WORKPLACE SOLUTIONS
Creative Services Manager, April 2021 – January 2023

Duties

<Supported the Digital Design Apprenticeship Scheme and cohort.

<Investigating internal complaints, tracing source/root cause, and report writing.

<Line management of Creative Lead and Creative Co-ordinator.

<Produced Board Report slides and ad-hoc design amends for the Production Department. Artworking for bespoke items using Illustrator and Indesign.

<Researching and presenting ideas and trends for motion-led creative solutions.

<Guiding day-to-day functions, and supplier, key stakeholder, and recruitment consultant relationships.

<Partnering with offshore designers to harness individual talents.

Planning resources through market turbulence to budget, client, and SLAs, monitoring employee holiday and sickness tracking.

GCSE (‘O’) Level)

Afrikaans

Art

English

Commerce

Science

Geography

A Level

Art

English Literature

*Excelled in Art & English Literature

PITMANS

Pitmans Level 1 
Commerce

1. BTEC

Level 1 in The Principles of Customer Service

TQUK

Level 2 Certificate in Counselling Skills

Achievements

<Supported a Corporate Social Responsibility project, raising awareness of homelessness and facilitating an opportunity for digital apprentices to apply their learning to the creative.

<Boosted efficiency of workflow by introducing evening shift leaders, resulting in improved service delivery.

<Supported a project testing the boundaries of motion-led presentations and showcasing the art of the possible, creating new possibilities in presenting.

<Streamlined team administration methods, resulting in increased productive time.

CRU  

Social Media Marketing Manager, February 2021 – April 2023

Duties

<A newly created role, taking on the responsibility of managing the social media profile on LinkedIn and X, creating posts for the Marketing and Sales teams.

<Liaising with analysts and key spokespeople across the business, taking briefs, and reporting on social campaign/post performance.

<Participating and advising in the testing and creation of microsite development from a brand perspective.

<Creating assets, reworking copy, and scheduling posts for ‘always on’ campaigns and regular market Insights.

<Analysing and monitoring social traffic and reach, growth of social media profile.

<Researching successful competitor marketing and offering ideas to update the look and feel of the company profile.

Achievements

<Redesigned the look and feel of the Market Insight posts, selecting imagery and creating thumbnail library.

<Researched and presented ways to increase reach and engagement.

<Artworked and rewrote copy for circa 20 posts per week.

<Assisted Marketing, Sales, and Event team members in redesigning and scheduling campaigns.

<Introduced PowerPoint as an alternative way to create simple video/animated posts.

WILLIAMS LEA  

Creative and Presentations Manager, June 2011 – February 2021

Duties

<Image research and design for Events, Product and Sales teams, Group Brands, and Marketing.

<Print production, preparing artwork, negotiating deadlines, and ensuring cost-effectiveness to budget. Tracking and filing invoices.

<Overall quality assurance gatekeeping and brand approvals for EMEA and APAC.

<MI reporting and pipeline documents, mailbox management.

<Compliance breach reporting, process, and job filing administration.

<Performance management, team development, and employee engagement activities.

<Coordinating workflow for onshore/offshore, with cross-border communication via Colombo and the Philippines.

Achievements

<Promoted to Team Leader in 2011, attaining a CMI Award in Team Leading. Additionally given the responsibility in 2014 of leading the presentations team and factsheet production team (circa 10 new members of the team).

<Appointed team leader in 2016 for the Presentations department and promoted in 2018 to Creative and Presentation Manager.

<Facilitated in-house photography, saving circa £100 per headshot. Project managed two high-profile RFPs with good feedback.

<Re-brand facilitation and brand development, supporting the creation of new brand guidelines, resulting in significant savings.