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revathi maddi

revathi maddi

Business analyst/Jira specialist

Technology / Internet

London, Greater London

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About revathi maddi:

Experienced Technical Business Analyst with a strong background in Agile environments, Scrum methodologies, and product strategy.

Skilled in requirements gathering, management, and JIRA, with a focus on stakeholder satisfaction and effective project management.

Proficient in Quality Assurance, UAT testing, and Solution Designing. Specialized in defining user journeys, conducting market research, and implementing product enhancements for business growth.

Ready to contribute to dynamic teams looking to optimize their technical and business workflows.

Experience

Experienced and versatile Business Analyst and JIRA Administrator with over 5 years of hands-on experience in Agile environments across retail, insurance, and ITSM domains. Proven track record in requirements gathering, workflow optimization, system integrations, and process automation. Adept at working closely with cross-functional teams to deliver robust, user-centered solutions using tools like JIRA, Confluence, SQL, Postman, and Visio.

Combines deep domain knowledge in business analysis, customer experience, and product configuration with technical expertise in JIRA administration, Agile ceremonies, automation scripting, and REST API integrations. Consistently drives system improvements, enhances reporting and tracking, and supports business continuity through structured UAT and documentation.

Education

Master of Business Administration (MBA)
Indira Gandhi National Open University, Delhi, India
Focused on business strategy, operations, and project management—providing a strong foundation for business analysis and cross-functional collaboration in Agile environments.

ertified Business Analyst – Agile Methodologies
DigiAPT
Focused on Agile frameworks, requirement gathering, stakeholder management, and user story creation tailored to real-world product development cycles.

Atlassian Professional Certification – Agile Project Management

Six Sigma Yellow Belt Certification (Internal)

Atlassian 600-Level Training – Advanced JIRA Administration & Scripting (In Progress)

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