Richard Morgans

I have been self-employed as a hotelier for the last seven years.  I have successfully owned and run a late 16th-century boutique hotel bar and restaurant, delivering outstanding food and exceptional customer service.  Sadly, we had to retire from the hospitality industry as my parents got older and needed more help.  The hospitality industry was 24/7, and it was sometimes impossible to take leave to help. 

Before owning and running a hotel, I worked for Abellio, London, at the Twickenham, firstly as a driver and then as a depot driver mentor, training new and old drivers and receiving numerous commendations for excellent customer service.   

I have done various jobs and businesses in the past, mainly involved with driving or driver training.  I was an approved driving instructor for 22 years and had my driving school with 13 cars working for me.  I have also done training in LGV vehicles and have vast experience in driving 40ft - 30ft articulated vehicles, drawbar work with demountable bodies, curtain-sided vehicles, boxed vehicles, general haulage and a large number of van experience.  I have done multi-drop work nationwide and have a vast knowledge of different areas.  I have always been 100% committed to delivering outstanding performance and quality of service wherever I have worked.

Home Farm Hotel, Wilmington, Honiton, Devon, EX14 9JR

It was with some regret that I left Abellio Twickenham because my wife and I were looking for a new challenge in life.  A step into the unknown, we purchased Home Farm Hotel on the 8th of July 2016; this was a 16th-century boutique-style hotel with 13 en-suite bedrooms.

With no experience running a hotel, bar or restaurant, this was a huge learning curve. However, I had much combined expertise from other industries and could pool all those combined skills.

Before purchasing the hotel, my wife and I travelled throughout the country and sometimes into Europe to provide entertainment at different venues. My wife was the singer, with three albums to her name, and I was the sound engineer for the events.

Buying the hotel would allow us to combine the entertainment on-site to host parties and events.

Our other passion was food, where we had a small restaurant with 35 covers and a bar with another dining area.

During our seven years at Home Farm Hotel, we built an excellent business with many returning hotel and restaurant customers. We were 100% driven to provide outstanding food, excellent customer service, and experience.

Sadly, we had to sell the hotel due to family health reasons and needed to restructure our lives in the future, as hospitality is a lifestyle, not a job.

Abellio Twickenham 

February 2014 to July 2016 

I started as a driver on Rota K3 for 14 months and knew the K1, R70, R68, and 235 London bus routes. I have experience as a lead driver and admin and dealing with lost property. 

I was also the Twickenham depot driver mentor, training new and old drivers and received numerous commendations for excellent customer service.   When not mentoring, I work closely with the operations manager and as relief DSM alongside the DSM and staff manager.  I have experience in garage fact-find investigations, disciplinaries, and issuing file notes. I am experienced in dealing with customer complaints, DQM assessments, MTS reports, and spreadsheets. Trained as a First Aider and Fire Warden and also have some experience with capturing CCTV and downloading footage to disc for review. 

Veolia Environmental 

May 2011 to February 2014.

I worked closely with vehicle crews and trained to high standards.  I have also worked as a fully qualified ADI (Approved Driving Instructor) since 1992.

Professional Network Marketer 

June 2008 – March 2011.

Worked as a network marketer with Xango and built a business in 6 countries worldwide. As a marketer, I created and designed website capture pages and set up email campaigns, hotel meetings and presentations.

Managing Director of an Internet Trading Company 

September 2003 – June 2008.

Set up and launched “Best Buy Home Appliances Limited”, retailing household electrical appliances online throughout the UK.  Organised, designed, and built the retail website. I was purchasing goods, marketing, retailing, logistics and accounts. 

Self Employed (ADI Approved Driving Instructor and owner-operator)

March 1992 – 2016. 

I started my business as an ADI (Approved Driving Instructor) and built a business franchise of 13 cars within South West London & Surrey.  I was responsible for the training of new learner drivers training existing drivers to become driving instructors, along with marketing the business and allocating and distributing the work to our franchisees throughout the business.

Royal Mail Parcelforce (March 1991 – March 1992)

I worked for Royal Mail, Parcelforce, Mitcham Depot, and South London, delivering and collecting parcels in and around Croydon, South Croydon, and the Purley area whilst training to become a driving instructor.

Class 1 LGV Driver for Beldray Housewares Ltd, Bilston, West Midlands. 

March 1989 – March 1991.

I started at Beldray Housewares Ltd as an LGV driver of a rigid demountable body doing multi-drop deliveries.  I went on to drive a 60ft, A-frame demountable drawbar rigid lorry.  I also drove 30 - 40ft articulated lorries on multi-drop nationwide, including central London.

I was a driver for ETF Distribution, Brierley Hill, West Midlands.

April 1988 – March 1989.

I worked as an LGV driver doing general haulage nationwide deliveries. I have experience with rigid bodies, curtain-sided lorries, flatbed roping, and sheeting.

Badland and Lyones Ltd, West Bromwich, West Midlands. 

October 1985 – April 1988.

Bread and confectionary supervisor, responsible for organising the loading and timely dispatch of 26 vehicles for distribution throughout the local area.

British Bakeries Midlands. (Mothers Pride)

November 1984 – October 1985.

Loading and distribution of 34 rounds.  I was promoted to supervisor and responsible for all goods in and distribution.

I was made redundant in October 1985 when the bakery closed down.

Geoff Hill Electrical Limited.

June 1983 – November 1984.

I started working in the warehouse, delivering and installing electrical appliances in people’s houses. I was moved into shop sales and customer service. 

Education 

Summerhill Lodge Lane Kingswinford West Midlands DY6 9XE 

Tettenhall College, Wood Road, Tettenhall, Wolverhampton, WV6 8QX

Heathfield School, Wolverley, Kidderminster DY10 3QE

Brooklands College Weybridge March 1996 – July 1996

City & Guilds March 1996 Information Technology 

City & Guilds Computers and Computing 1 March 1996

City & Guilds Word-processing 1

City & Guilds Database Methods 1

City & Guilds Spreadsheets Methods 1

OCR July 2000

Internet Technologies Stage 1

Use of Electronic Mail for Business Communication

Use the Internet for On-Line Research

Publish Information on a Web Site

Other Points.

Clean driving licence.

Former ADI (Approved Driving Instructor) - 1992 - 2016

Full motorcycle licence.

Full Car Licence,

Full Class 1 LGV Licence,

Full PCV Licence.

Fully up-to-date CPC card 

Digital Tacho Card