About Romanie Smith:
Experience
Barclays Mortgage Expert September 2021 - Present
▪ Professionally navigate customer-initiated contacts to understand root cause issues, offering solutions which exceeding client expectations.
▪ Contribute to a comfortable customer experience by showing concern for issues and responding timely.
▪ Efficiently handle a heavy volume of inbound calls regarding mortgage, showcasing a positive, calming demeanor which focused heavily on practical solutions.
QVC - LIVERPOOL
Customer Service Representative October 2019 - September 2021
▪ Maximised customer satisfaction and retention level by delivering exceptional services.
▪ Developed customized recommendations and offer solutions, exceeding client expectations.
▪ Outstanding interpersonal, customer service, leadership, and organisational skills.
QVC - LIVERPOOL
Orderline Representative March 2019 - October 2019
▪ Held key accountability for efficiently taking orders, while following company rules and regulations.
▪ Managed department inventory, aligning stock with current demands.
▪ Utilised strong knowledge to educate customers on products selection, uses, and benefits.
Education
EDUCATION
A-Level or Equivalent in English Language, Sociology, History | September 2019 to May 2021
Winstanley – WIGAN
GCSE or equivalent in English, Math, Separate Science, History, Art | September 2014 to September 2019
All Saints Catholic High School - LIVERPOOL
Professionals from different sectors near Liverpool, Liverpool
Jobs near Liverpool, Liverpool
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Payroll Specialist
Found in: Jooble UK O C2 - 6 days ago
Portfolio Payroll Limited Manchester, United KingdomAn entertainment client in central Manchester is looking for a payroll officer who is ready to hit the ground running on their payroll team. They are looking for someone who has experience in a fast-paced environment with end-to-end payroll experience. This role will initially be ...
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Transport Operations Supervisor
Found in: Click to Hired UK C2 - 13 hours ago
Menzies Distribution Ltd Ellesmere Port Town, United Kingdom Permanent, Full timeTransport Operations Supervisor · Menzies Distribtution are currently recruiting for an experienced Transport Supervisor to join our team in Ellesmere Port. Whereby you will lead, support & develop our dispatch operation & operational team to ensure site performance is exceeded ...
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Procurement Administrator
Found in: SonicJobs Direct Apply UK - 4 days ago
Direct apply
LCS Pipework Ltd Wigan, United Kingdom Full timeLCS Pipework Ltd are looking to extend the buying department. A role has emerged for an enthusiastic individual looking to join a friendly, dynamic and progressive organisation as a Procurement Administrator. · Procurement Administrator Responsibilities: · Support the procuremen ...