Sadhana Karanjit
Customer Service / Support
Services offered
I have recently relocated to Worcester with my husband and am currently exploring job opportunities. With a background in banking, specifically in the customer service department, I am eager to apply my skills and experience in the service industry. I am open to various roles and excited about contributing to a positive customer experience in my new community
Experience
Experienced customer service and administrative professional with 9 years of expertise in banking operations, specializing in customer service, cash handling, and administrative management. Demonstrated proficiency in managing front desk operations, ensuring compliance with anti-money laundering regulations, and delivering service excellence.
Key Skills & Training
- Customer service and operations management
- Administrative and cash handling expertise
- Front desk service excellence
- Anti-money laundering compliance
- Service excellence training
Education
- Master’s in Business Studies (MBS) – Tribhuvan University, Nepal (2021)
Specialized in advanced business management concepts, including administration, operations, and organizational studies. - Bachelor’s in Business Studies (BBS) – Tribhuvan University, Nepal (2013)
Focused on foundational business principles, accounting, finance, and management.
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