Sadiya Afreen
Upper Management / Consulting
Services offered
I help start-up and mid level businesses, in development, launching of their products & services, streamline project delivery, improve collaboration, and automate repetitive tasks so they can hit deadlines, reduce costs, and focus on growth.
Project Management & Agile Delivery – Sprint planning, retrospectives, backlog grooming, RAID management, cross-functional stakeholder coordination.
Atlassian Tools – Jira , Confluence administration, workflows, dashboards, onboard members, user stories, reporting
CMS & Web Management – Content publishing, governance, bug tracing, SEO alignment, accessibility compliance
Workflow Automation – Lead capture automation, Excel integration, email triggers, real-time notifications using n8n & Make.com
Stakeholder Engagement – Clear reporting, client/vendor liaison, change management, and cross-team collaboration .
Tools, Platforms & Domain
Website Design & Management – WordPress Design ( Expert in Plugins - Elementor WooCommerce, Stripe payment integration, content and LMS) , Redesigning outdated website, Migration, fix error updates, backups, optimization, troubleshooting, server configuration (Wix, Webflow, Shopify, Drupal, Magento, Adobe Ecommerce, Umbraco, Contentstack and similar platforms)
Technical Proficiency – SQL, phpMyAdmin, CMS/CRM (Dynamics, Zoho), SaaS integration, AWS, GCP, Visual code, Hostinger, Godaddy , Cloud Management expert
Content & UX – SEO-optimized content, UX/UI collaboration, accessibility (WCAG).
Analytics & Optimization – Google Analytics, Tag Manager, SEO strategy.
Automation & Process Optimization – Business Workflow automation, system integration, process improvement (n8n, Make.com, Zapier, Zoho)
Product Management – Roadmaps, backlog prioritization, user stories, stakeholder alignment
Project Management – Agile/Scrum/Waterfall, RAID logs, risk/change control, scheduling, budget management (Jira, Confluence, Asana, Monday.com, Trello, Slack expert)
Collaboration – Cross-functional coordination with designers, developers, and agencies. Highlights &
Accomplishments Delivered multiple high-traffic websites, SaaS platforms, and custom web apps on time and within budget.
Automated workflows that reduced manual processes by up to 40% and increased delivery speed Managed large-scale system migrations and integrations with zero downtime and full data integrity Led UAT for major product launches, ensuring 100% readiness and stakeholder approval before release Coordinated globally distributed teams, maintaining clear communication, risk tracking, and timely delivery.
I’ve delivered digital transformation, content migration, and automation projects in industries including Retail, eCommerce, Logistics, Charity, LMS, Education, Healthcare, and Consultancy.
💡 If you need a results-driven PM who bridges technical and non-technical teams and ensures projects are delivered on time, let’s talk.
Experience
I’m a Project & Delivery Manager with experience helping businesses turn ideas into working digital solutions — from websites to SaaS products. I work across CMS, CRM, LMS, and collaboration platforms, making sure projects are delivered on time, within budget, and aligned to client needs.
🔹 Website & CMS Delivery – WordPress, Shopify, Drupal, Umbraco — end-to-end delivery from requirements gathering to launch and adoption.
🔹 CRM & LMS Implementation – Familiar with platforms like AEM, HubSpot, Zoho, and Moodle, helping teams improve engagement, onboarding, and training.
🔹 Atlassian & Collaboration Tools – Skilled with Jira, Confluence, and Slack to structure projects, track progress, and align stakeholders.
🔹 Automation – Comfortable using tools like n8n, Make.com, Zoho and Zapier to streamline workflows and connect systems, saving time and boosting productivity.
🔹 Client Success – I focus on clear communication, training, and ensuring clients get real value from the solutions delivered.
I adapt quickly, pick up new tools fast, and enjoy creating practical, client-focused solutions. Whether it’s a website launch, SaaS rollout, or process automation, I bring structure, energy, and hands-on delivery to every project.
Industry Experience
• Digital Agencies | SaaS | B2B | Consulting
• eCommerce, Education, Healthcare
• Retail, Hospitality, HR, Non-profit
🏆Swiftly adapt to new tools & technologies, self-motivated, & dedicated to delivering excellence
📍 Open to contract / part time roles. Please feel free to connect if you’re looking for assistance or insights in IT.
Education
Msc Business Management
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