Said Essouktani

.Dedicated and reliable professional with over four years of experience in the hospitality and catering industry. Currently working as a Catering Assistant with HCA Healthcare, I specialise in delivering exceptional patient and event services. I am eager to take on new challenges that utilise my skills and provide opportunities for growth. I excel in both team environments and independent roles, consistently striving to exceed customer expectations.

Catering Assistant HCA Healthcare Current Position • Cater to clients’ needs, ensuring meals and refreshments meet individual dietary requirements and preferences. • Assist in the preparation and delivery of catering services for hospital events. • Maintain cleanliness and hygiene standards in food service areas. • Work closely with healthcare staff to ensure smooth and efficient service. Food Service Assistant Sodexo Agency – NHSc Birmingham 2023 – 2024 • Prepared and served hot and cold beverages at Costa Coffee. • Delivered outstanding customer service to ensure a positive experience. • Handled orders, payments, and shop opening/closing duties. Kitchen Porter/Waiter/Delivery Driver Bay Binh Me Restaurant, London 2019 – 2022 • Supported chefs with food preparation and maintained a clean kitchen environment. • Mixed and served cocktails at the bar. • Took and processed dine-in and takeaway orders. • Delivered food to local customers efficiently and safely. • Ensured compliance with health and safety regulations.

Food and Safety Level 2 (2024)

EDUCATION AND QUALIFICATIONS • Undergraduate in Arab Law CPNC University, Morocco (2018 – 2019) • Customer Service Course Institute of Trade and Tourism (2018 – 2019) • High School Diploma High School Casablanca, Morocco (2016 – 2017)