Sally Finestone

Software Renewals/Credit Control/Sales Ledger/OM

Sales

Symington, South Ayrshire

Services offered

Award-winning Renewal & Revenue Specialist with 15+ years of experience, including 9+ years of proven remote success in the software industry. Expert in negotiation, customer retention, andrevenue growth, with comprehensive knowledge of the end-to-end order-to-cash cycle, from deal desk review and pricing strategy to invoicing and collections. Recognised for transforming complex challenges into streamlined, effective processes and delivering outstanding customer experiences.

As a result of recent company restructuring, I’ve unfortunately been made redundant and am now seeking my next challenge — an opportunity where I can share my experience and make a positive impact.

Sales ledger

Customer retention

Revenue growth

Credit control

Renewal specialist

Negotiation

Approximate rate: £ 50 per hour

Experience

• Renewals: Proven track record of achieving & exceeding targets and fostering long-term customer relationships

• Credit Control: Repeatedly improve DSO, and in one role enable the company to exit factoring.

• Pricing Strategy: Deep understanding of market dynamics, with a knack for developing pricing models that drive profitability without compromising on customer value.

• Negotiation: Demonstrated proficiency in securing favourable terms which balance customer expectation with business requirements.

• CRM: Proficient in leveraging CRM tools like Salesforce to streamline sales processes and improve customer interactions.

• End-to-End Revenue Management: Hands-on experience in, renewals, order processing, license delivery, deal desking, invoicing and collections, ensuring a seamless and efficient revenue cycle.