samantha lane

Results-driven and customer-focused Sales Assistant with 10+ years of experience in retail, customer service, and complaint resolution. Proven track record of consistently meeting and exceeding sales goals, ensuring customer satisfaction, and resolving complex issues. Skilled in cash handling, stock management, and team leadership, with 1-year managerial experience and expertise in key cutting and paint mixing.

Skills:

Customer-orientated 

Exceptional time management skills 

Active listening skills

 Excellent work ethic 

Consistently meets sales goals

 Strong interpersonal skills 

Credit card transactions 

Team building expertise

 Retail sales

 Strong conflict resolution skills 

Stocking Sales experience

 Merchandising Data entry 

Exceptional communication skills

I HAVE A SCOTTISH VOCATIONAL QUALIFICATION IN RETIAL SKILLS LEVEL 2/MODERN APPRENTICESHIP LEVEL 2 RETIAL. I HAVE A LEVEL 2 BTEC INTERMEDIATE CERTIFICATE IN AVIATION STUDIES. ALSO HAVEA CERTIFICATE OF ACHIEVEMENT IN COMPLETING THE BUSINESS DYNAMICS PROGRAMME.

My Professional Expertise is in the retail industry.

INTERMEDIATE 2 WOODWORKING SKILLS – A, INTERMEDIATE 2 ENGINEERING CRAFT SKILLS – A INTERMEDIATE 2 PE –C , INTERMEDIATE 2 ENGLISH – C , INTERMEDIATE 2 HISTORY – C , STANDARD GRADE CRAFT & DESIGN – 2 , INTERMEDIATE 2 CHEMISTRY – D , INTERMEDIATE 1 ART & DESIGN – A , INTERMEDIATE 1 FRENCH – C , STANDARD GRADE CHEMISTRY – 3 , STANDARD GRADE ENGLISH- 3 , STANDARD GRADE GRAPHIC COMMUNICATION-3 , STANDARD GRADE MATHS – 3 , STANDARD GRADE GEOGRAPHY-6.