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Sangeetha Gopalakrishnan

Sangeetha Gopalakrishnan

Business Customer advisor

Administrative

Bootle, Sefton

Social


About Sangeetha Gopalakrishnan:

I am a Business Customer Advisor in Liverpool with a strong background in the International Business Process Outsourcing industry specializing in client relations, financial planning and project management. My portfolio includes experience in IT Business Analysis and an array of transferable skills derived from over two years’ industry experience in a results-driven Environment of the IT/BPO sector.

Experience

Business Customer Advisor                                                                             Aug 2022 – Present

BARCLAYS BANK PLC., LIVERPOOL 

Work Environment: Remote Client Support, Banking and Business finance, General Business Admin, Resolving complaints, Compliance, High confidentiality and GDPR.

 

Associate Software Engineer                                                                          Apr 2018 – Aug 2019

HEXAWARE TECHNOLOGIES, INDIA 

Project Environment: Java 1.8, Spring Boot, MySQL 7, Angular JS 4, GIT, Agile Methodology.

 

Junior Software Engineer                                                                                 Apr 2017 – Apr 2018

TILL AND AISLE TECHNOLOGY, INDIA 

Project Environment: Java 8, MySQL 5.7, Spring Boot, Oracle 12c, AngularJS 1, Tomcat 8.0, Restful Webservices using spring MVC, JavaFX 2, SVN 1.8, Agile Methodology

 

Education

Master of Science in Management 

UNIVERSITY OF SALFORD, UNITED KINGDOM

First Class with Merit

2020-2021

Bachelor of Engineering in Computer Science

ULTRA COLLEGE OF ENGINEERING AND TECHNOLOGY, INDIA

Graded 7.3(CGPA) aggregate

2012-2016

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