Sanjeevan Thiruhselvam

I am a results-driven professional with a background in accounting and a successful track record in sales. My expertise lies in managing financial processes while effectively driving sales initiatives. I bring a unique blend of financial acumen and sales proficiency, making me an ideal candidate for the Sales/Accounting position at your organization.

Customer Service Specialist

Xero

In my role as a Customer Service Specialist for Xero Accounting, I am the frontline representative dedicated to ensuring an exceptional customer experience. My primary focus is on understanding and addressing the unique needs of Xero users.
Being the direct point of contact, I engage in clear and empathetic communication to assist customers in navigating the Xero platform effectively.
Continuous learning is a key aspect of my role, as I stay updated on Xero's features and updates to better assist customers.
Collaborating with other teams, I contribute to ongoing improvements in customer support processes, ensuring a seamless and positive interaction for every Xero user.

Fraud Analyst

Tsys
In my role as a Fraud Analyst for Metro Bank, I play a critical role in safeguarding the financial interests of our customers and the bank.
My responsibilities include meticulously analyzing transactions and account activities to identify and prevent potential fraudulent activities. In my day‐to‐day work, I leverage advanced analytical tools and stay abreast of the latest fraud trends to ensure our systems are up‐to‐date and resilient.
Communication is key, both within the fraud prevention team and with relevant stakeholders, as we work together to respond swiftly to emerging threats.
My commitment to maintaining the integrity of our financial systems and protecting our customers' assets is at the forefront of my responsibilities as a Fraud Analyst at Metro Bank.

Warehouse

Royal Mail
As a warehouse operative, my role is fundamental to the efficient functioning of our operations.
The individual manages various tasks such as receiving, organizing, and shipping items, maintaining a clean and organized warehouse and accurately recording inventory.
collaborating with a team to achieve logistics goals.

Assistant

S. Satha and Co Solicitors
In my role as a lawyer's assistant, I serve as a vital support to the legal team, contributing to the smooth functioning of daily operations.
The role involves administrative tasks, legal research, and deadline management, requiring excellent communication with clients, professionals, and court officials to ensure efficient case management and high‐quality services.

Sales assistant

BP
In my role as a BP Sales Assistant, I play a crucial part in creating a positive experience for customers.
I assist customers, handle transactions, maintain records, and work closely with the sales team to achieve sales targets
My priorities include customer satisfaction and smooth operation, making me a friendly and reliable team member.

LLB Law and criminal justice 

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