
sarfaraz usmani
Customer Service / Support
About sarfaraz usmani:
I’m Sarfaraz Usmani , a dedicated and enthusiastic professional with over seven years of experience across sales, customer service, and technical project execution in the construction and building materials industry in India. Currently, I’m pursuing my MSc in Real Estate in the UK, where I’m developing a deeper understanding of property, design, and customer experience — areas that perfectly complement my professional background.
I’m passionate about helping people, problem-solving, and creating positive experiences, whether it’s guiding a customer to the right solution, supporting a team to meet deadlines, or maintaining high service standards. Known for being reliable, organized, and approachable, I take pride in my ability to adapt quickly and contribute effectively in any environment.
Outside of work, I’m a sports enthusiast — I’ve played school-level cricket in India and enjoy football and fitness, which keep me active and focused.
I’m now looking for part-time opportunities in the retail, hospitality, or property sectors where I can bring my experience, enthusiasm, and strong people skills to deliver exceptional service and continue growing professionally in the UK.
Experience
A highly motivated professional with over seven years of experience across sales, customer service, and technical project management in the construction and building materials industry. Skilled in client relationship management, site execution, quality assurance, and team coordination, with a proven ability to deliver results in fast-paced and customer-focused environments.
Currently pursuing an MSc in Real Estate in the UK, enhancing expertise in property, design, and asset management. Known for being reliable, organised, and approachable, with strong communication and problem-solving skills.
Education
Currently pursuing an MSc in Real Estate in the UK, developing a strong understanding of property valuation, asset management, and real estate investment principles.
Holds a Postgraduate Diploma in Advanced Construction Management and a Bachelor’s Degree in Civil Engineering from India, providing a solid technical foundation in construction, project planning, and building systems.
This combination of academic and professional experience offers a balanced perspective of both technical construction practices and strategic real estate management.
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