Saurav Baral

I have excellent timekeeping and attendance both at work environments and training elements which I have completed in a timely manner. I have 4 years' experience in IT which I specialize in Helpdesk/Desktop Support. With an outgoing personality this helps me when working with colleagues and customers. Furthermore, I am always up for a challenge and will try my best with determination to finish it. 

I have 4 years' experience in IT which I specialise in Helpdesk/Desktop Support. With an outgoing personality this helps me when working with colleagues and customers. Furthermore, I am always up for a challenge and will try my best with determination to finish it. I also like to ask questions when I am unsure of what is being asked to make sure that I complete work to the best of my ability. 

Baltic Apprenticeship is an Apprenticeship provider which allowed me to combine work and study through a mixture of on-the-job, and online training via Smart Classroom. With Baltic I managed to achieve some qualifications which includes an IT Infrastructure Technician Level 3 Diploma, certifications in MTA and City&Guilds. This helped me get more of a knowledge in the infrastructure, Cloud, networking and the business of IT.