Seema Mastoor

            Analytical and methodical data analyst, with extensive experience in research, data management and analysis in health and financial industries. Skilled in the provision of strategic insight by interpreting data, analysing results and producing comprehensive reports. Effective communicator, focused on building client relationships to comprehend data and meet business requirements, with a successful track record of utilising data visualisation tools to optimise statistical efficiency and quality. 

EXPERIENCE:

Dec 2021– Present                                 Hertz                                                            Reporting Analyst

• Ensured reports are distributed in a timely manner, created sql queries to streamline reporting data
• Development of dashboards and used Tableau for automated reports
• Effectively worked with data science team to implement changes while creating reports

Mar 2020 – Nov 2021                              Mailboxes                                                              Data Analyst

• Responsible for Data Mining and Modelling: Collected, cleansed and provided modelling and analysis of structured and unstructured data used for major business initiatives 
• Created visually impactful dashboards in Excel for data reporting by using pivot tables and power query. Extracted, interpreted and analysed data to identify key metrics and transformed raw data into meaningful, actionable information.

Aug 2018 – Mar 2020                              Lonza                                             Manufacturing Administrator

• Proposed and automated solution to track records for plant leads in excel and visualised in Power BI 
• Optimised data structure and reports using pivot tables, lookups and macros
• Revised Scientific documents SOPs from draft to approval stage on DMS.
• Created Dashboards for maintaining purchase orders on SAP and closed before due dates
•   Liaised and managed on boarding for new starters to ensure timely access to relevant systems like SAP,          LSO and DMS etc. and resolved follow up queries

Jan 2018 – May 2018                              Opulent Investments                                            Admin Manager

• Designed detailed Excel spreadsheets to accurately maintain and analyse high volumes of data in Power BI.
• Improved Business relationships by utilising CRM for contact and Sales management including productivity
•  Focused on ensuring efficient office operations through effective management methods.

Mar 2016 – November 2017                    Arvato Bertelsmann                                        Service Consultant

• Telecommunications- successfully met and superseded the assigned productivity targets on monthly basis.
• Improved team’s productivity from 50% to 80% by cross training other staff and sharing best practices
• Ensured complete customer satisfaction through delegation of critical financial issues to appropriate support associates for resolution and follow up.

Jan 2009 – Jan 2011                              Habib Bank AG Zurich                 Supervisor– Consumer Banking

• Maintained portfolio of more than 300 accounts and generated additional deposits. 
• Managed the daily briefs and debriefs
• Responsible for maintaining portfolio, month end reconciliations and generating revenue for the bank, in addition to supervising Operations such as Account Opening, Remittances and Clearing. 

Jan 2006 – Dec 2008                              Royal Bank of Scotland                 Manager – Consumer Banking

• Maintained customers’ portfolio by independently resolving all discrepancies within specified time.
• Initiated promotion of Bank products utilising various marketing and advertising methods (Wealth Management, Bank Assurance, Secured and Unsecured Assets).

Jan 2005 – Dec 2005                             Aga Khan University & Hospital                             QA-Clinical Labs

• Worked in 6 departments of clinical labs where responsibilities included statistical analysis and practical work in: Bio Chemistry, Molecular Pathology, Micro Biology, Haematology, Blood Bank and Histopathology

Jan 2004 – Dec 2004                                Mayo Clinic Hospital                                            Graduate Trainee

• Statistical analyst in Endocrinology department at St. Mary’s building. Created PowerPoint presentations for MDs and presented in weekly meetings. Studied diabetic patients and participated in research studies on varying glucose levels

St. Cloud State University, MN, USA (2000 – 2004)   BSc in Bio-Technology – GPA 3.4/4.0