About Shannon Scott:
A self-motivated and experienced Incident Manager who ensures incidents are effectively managed and communicated to varying audiences in an accurate, succinct and timely fashion to drive service improvements and problem management activity across the bank.
Has a proven track record of successfully managing high priority and complex incidents across various products and platforms to demanding timescales.
Excellent stakeholder and relationship management skills, with an ability to build trust and influence at a senior level.
Adapts quickly to build understanding of emerging incidents and driving the required actions with the relevant stakeholders to protect the organisation, customers and colleagues.
Demonstrated history of working in Financial Services industry with over 9 years experience.
Experience
Please refer to CV For details.
Education
Please refer to CV For details.
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