Shannon Woolner

I am a first - class graduate with experience in fast paced and busy working environments, consistently working to the best of my

ability which has previously resulted in a fast-track advancement into managerial training.

I am a highly organised and efficient project coordinator with a methodical approach to completing my day-to-day duties. I

am seeking a position to develop project and management skills and progress within the business.

Project Coordinator

Full Fibre Limited - Derby

August 2022 to Present

• Creating job packs and making sure they are fluid on our CRM system before distributing them to sub-contractors.
• Programming work to ensure we hit our monthly targets.
• Managing our direct labour gangs by issuing work, communicating with them daily and feeding back any issues to relevant departments such as street works, civils, splicing to get these issues rectified.
• I have very good relationships with sub-contractors, direct labour as well as other departments in the office. I make sure everything is communicated so no piece of information is missed.
• While managing my day-to-day projects I also take the time to learn how the other sectors within the office work so I can widen my knowledge within the industry as well as understand how these will affect my projects.
• I have been on multiple site visits to also expand my knowledge and understanding to teach myself what the work is that I am creating and issuing out daily.
• I set up and lead contractor meetings.
• I input all information onto our tracking system and make sure everything is up to date ready for the Project Manager and Area Manager to review ahead of time for their meetings.

Compliance Coordinator

Ganymede Solutions - Derby

February 2021 to August 2022

• Leading and arranging internal training sessions with teams as we mobilised the Network Rail contract.
• Assisting to develop manuals/user guides for different areas of the business
• Support with carrying out internal audits as requested by the Head of Compliance and Assurance.
• Managing the Rail induction packs across all offices of the business and making sure they are compliant before individuals go out to work.
• I can cover different areas of the Compliance such as Training, Energy and Recruitment when required while using different CRM systems for each division.
• I have built strong relationships with all the offices across the UK, so I am able to support them to the best of my ability when they are recruiting.
• During busy recruitment days I assist the recruiters by organising applicants’ paperwork, creating profiles on our internal system, and sending timely updates and reminders regarding outstanding paperwork/documents to ensure the applicants are fully compliant before their start date.
• Being able to stay calm under high pressure situations.

Compliance Administrator

Ganymede Solutions Derby

March 2019 to February 2021

• Good project management skills demonstrated by working on various tasks at a time to make sure everything is finished in a timely manner.
• Building a strong trusting relationship with the managers and consultants within the different divisions and offices of the business, ensuring they can come to me for help and support if they need and have any queries answered.
• Running fatigue audits to ensure the safety of all workers and maintaining and updating the data in preparation of RISQS audit.
• Assisting with the head of Compliance and Assurance when required, and in her absence help other departments with any queries they may have.

Sales Administrator

Bang & Olufsen - Derby

June 2018 to March 2019

• Built a strong rapport with clients while managing their purchases and assisting with their projects from start to end, as well as providing them with suitable after care if required.
• Constant contact with customers and potential clients via telephone, email, and face to face interactions.
• Using multiple company data bases to update and keep track of all client information as well as raising orders, processing invoices, recording deliveries, invoices, and sales receipts.
• Engage with third party companies to arrange installation dates, deliveries and negotiate with different companies to ensure the best deal for clients when third party products are introduced.
• Producing batch emails to market our instore promotions to both current clients as well as the possibility of new clients.

Waitress & Manager in Training

Turtle Bay - Derby

November 2016 to June 2018

• Achieving the highest total of sales promotions while on the restaurant floor as a waitress by giving excellent customer service. Because of this I received a large amount of feedback from satisfied customers.
• Trained new members of the team in all areas and became the ‘go-to’ person if there were ever issues that needed raising.
• Opening and closing the restaurant to update and keep statistical and financial records of what has been taken each day and night.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Planning and executing team building exercises, working with calendar and shift changes as well as working with a company budget.

MALTINGS ACADEMY - 2007 - 2012
MALTINGS ACADEMY SIXTH FORM - 2012 - 2014

UNIVERSITY OF DERBY - 2014 - 2017