Shayesteh Ebrahimi

A dedicated and customer-focused professional with a
diverse background in paid roles within the retail sector
in the UK. Able to bring a solid understanding of
financial principles and a keen eye for detail to their
work. My passion for providing exceptional service to
customers fuels my enthusiasm for seeking retail,
customer assistant, and cashier roles in Bolton and
surrounds. I am committed to upholding high
standards of service and am confident in my ability to
contribute positively to a retail team while continually
enhancing my skills in any dynamic workplace.

October 2023 – Present, Retail Assistant, Bargain
Booze Off Licence, Prestwich,
Worked as a Customer Assistant in the largest
franchised off-license and convenience chain, serving
an average of 60 customers daily for a wide range of
products and services.
 Maintained the store's appearance and
functionality by consistently keeping shelves
tidy and stocked, ensuring a welcoming
shopping environment for customers.
 Successfully managed cash transactions
average of £850, processed card payments,
and operated an electronic till system,
maintaining accuracy and security in financial
transactions.
 Provided excellent service by working on the
till area, assisting customers in making
purchases, and collaborating seamlessly within
a team while prioritizing health and safety
guidelines.
April 2019 - Dec2022, Retail Assistant, Hyperstar store,
Tehran, Iran
As a Retail assistant Managed and organized stock
donations received from the public, including clothing,
bric-a-brac items, books, CDs, DVDs, and toys,
ensuring efficient inventory control.
 Responsibly processed daily cash and card
payments, with an average cash handling
amount of approximately £850, maintaining
financial accuracy and security.
 Played a pivotal role in daily stock
replenishment with 27 colleagues, expertly
curated product displays, coordinated four
weekly stock deliveries, and efficiently
managed the logistics of stock transfers
between the shop and customers or from
customers' homes to the charity.
Demonstrated strong teamwork and
unwavering commitment to upholding
stringent health and safety standards.

 November 2023, Online retail and customer
service level 2 Course
Alison Online Course.
 September 2020 – July 23 BSc Urban
Planning Islamic Azad University
North Tehran Branch, Iran.