Sheharyar Akhtar
Customer Service / Support
About Sheharyar Akhtar:
Energetic and Graceful person looking for the job in aviation field. Its my dream to work at heathrow airport as my dad, uncle and grandfather all worked in the airline industry.
Experience
Work Experience
Steward
H&D Recruitment - London
June 2019 to December 2019
• Presenting at all times, a smart, alert and visible security presence at the event venue
• Carrying out pre and post event safety checks ensuring compliance with safe working pro
• Greeting, assisting and directing people attending the event
• Searching people attending events (bag and body)
• Ensuring that no prohibited or restricted items are taken into the secured zones within the venues.
• Monitoring crowd movements and behaviour to identify potential issues or incidents.
Stock room assistant and shop floor assistant
Primark - Oxford Street
October 2016 to August 2018
Duties include unloading and unpacking deliveries of merchandise, organizing merchandise
Customer Service Assistant ASDA
ASDA - Enfield
June 2012 to December 2014
Part time (whilst studying)
Enfield
• Advise customers on products
• Dealt with cash and credit card transactions
• Dealing with refunds and queries in a customer service role
• Working with colleagues to provide excellent service to customers during busy periods
Summary
Previous experience include steward at H&D , stock room assistant and shopfloor sales assistant at primark and customer service assistant at ASDA.
I enjoyed all my previous jobs, however the most enjoyable experience was working in Primark and Asda. This was mainly because dealing with customers queries is something i enjoy. I have a genine desire to help people in need as it give me good feelings. I love to put a smile on other person face and make a real difference in peoples lives.
Education
Higher National Diploma in Aviation Operation
West Thames College - Isleworth
September 2009 to June 2010
A Level in Applied ICT
Cranford Community College - Cranford
September 2005 to June 2008
GCSE in English and Maths
Longford Community College
September 2003 to June 2005
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