Shivang Dilip Parmar

I am a dedicated professional with a passion for delivering exceptional customer service and operational excellence. With a background in International Business Management and practical experience in retail and inventory management, I thrive in dynamic environments where teamwork and efficiency are key. My strong organizational skills, attention to detail, and commitment to continuous improvement allow me to contribute effectively to achieving organizational goals. I am eager to leverage my skills and experience to make a positive impact in every role I undertake.

I have a diverse background in retail, inventory management, and customer service, underpinned by a solid educational foundation in International Business Management. My journey began at Gadhavi’s Enterprise, where I honed my skills as a Stock Controller Assistant, managing day-to-day operations and implementing efficient stock control procedures. This role strengthened my attention to detail and ability to resolve inventory discrepancies promptly.

Transitioning to KIA Motors as a Showroom Sales Assistant, I streamlined administrative processes, supported senior management, and ensured the smooth operation of showroom activities. Here, I developed strong organizational skills and a proactive approach to customer service, handling inquiries and ensuring a seamless customer experience.

My experience expanded further as a Retail Assistant at Sainsbury’s, where I managed stock replenishment, maintained store cleanliness, and provided exceptional service to customers. This role enhanced my ability to multitask effectively and uphold high standards in a fast-paced retail environment.

As a Bartender at Ping Pong Dim Sum & Cocktails, I excelled in creating a welcoming atmosphere, preparing drinks to standard, and delivering personalized customer service. This role sharpened my communication skills and ability to work collaboratively with diverse teams.

Throughout my career, I have consistently demonstrated a commitment to excellence, proactive problem-solving, and continuous learning. I am passionate about leveraging my skills in customer-centric roles, contributing to team success, and delivering exceptional experiences to customers.

Msc International Business