
shreedevi sambandam
Marketing / Advertising / Public Relations
Services offered
I’m an experienced Market Research Analyst with over six years of expertise in customer support, market insights, and stakeholder engagement, especially within the food and beverage sector. I’ve led teams, managed client communications through calls and emails, and handled customer queries with a strong focus on relationship-building and issue resolution. I’m confident in managing end-to-end research projects, from survey design and data validation to reporting and presentation. I’m comfortable using tools like Power BI, Excel, and Meltwater, and I enjoy turning complex data into meaningful insights that support business decisions. I’m now looking for a role where I can continue to use my skills to contribute to customer-driven strategies and business growth.
Experience
I have over six years of experience in market research and customer support, primarily in the food and beverage sector. I’ve led a team at Innova Market Insights, overseeing the delivery of syndicated reports and building a social media monitoring team from scratch. I’ve also collaborated cross-functionally on large-scale consumer research projects, handled client communications, and developed market-entry strategies and capability decks. Previously, I worked at F1rst Business Analytics, where I managed multi-client studies, conducted surveys and interviews (primaries) , and led outreach for industry conferences. I started my career at Jubilant Biosys, supporting pharmaceutical clients with protein structure analysis and reporting.
Education
I am a post graduate in Biochemical Technology from the School of Biological Sciences in Madurai Kamaraj University, India. Passed with grade A.
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