Sonia Froude

Experienced IT Project Manager with a proven track record in leading complex, enterprise-wide projects across public and private sectors. Known for delivering secure, scalable IT infrastructure and driving digital transformation through collaborative leadership and strategic planning. Adept at managing multi-disciplinary teams, engaging stakeholders, and aligning IT outcomes with broader business goals. Brings a pragmatic, people-first approach to project delivery, ensuring long-term impact and successful adoption.

• Enterprise IT Project Delivery
• Stakeholder Engagement & Communications
• PRINCE2, PRINCE2 Agile, ITIL, PMP Methodologies
• Agile, Scrum, Waterfall Project Lifecycle
• Infrastructure & Security Projects (VPN, IAM, Messaging)
• Risk, Issue & Budget Management
• Tools: Jira, Confluence, MS Project, ServiceNow
• Microsoft Infrastructure (Exchange, SharePoint, Windows Servers)
• Azure AD, Office 365, Intune, Microsoft Defender
• Cross-functional Team Leadership & Coaching
• Data Centre Transitions & Disaster Recovery Planning
• Maturity Model Analysis & Application
• Governance Model Design & Implementation
• Business Case & Benefits Realisation Tracking
• Service Transition & Knowledge Transfer Planning
• Communication Planning for Change Management
• Triage Process Design & Support Workflow Optimisation
• PowerApps & SharePoint Automation Solutions

• PRINCE2 Agile Practitioner (2019)
• PRINCE2 Practitioner (2006, renewed 2015)
• PMP Certified Practitioner (DSM internal, 2011)
• ITIL Foundation (2005)
• Cisco CCNA (2003)
• BSc Computing for Real-Time Systems 2i