Tanatswa Govera

Motivated and adaptable professional with experience in customer service and sales, where I’ve supported clients, managed accounts, and built strong relationships. I bring a positive attitude to every task and thrive in fast-paced environments. Outside of work, I’m passionate about fitness, football, travelling, and cars, and I’m currently learning French to broaden my skills.

Experienced in customer service and sales within the insurance sector, with responsibilities including handling inbound calls, registering manufacturer warranties, processing claims, managing customer accounts, and upselling additional insurance products to enhance coverage. Demonstrated strong communication and problem-solving skills, maintaining a professional and positive approach while ensuring customer satisfaction and compliance.

Completed a Business degree at Nottingham Trent University, achieving a 2:1. This program provided a strong foundation in management, finance, and strategic decision-making, while developing analytical, communication, and problem-solving skills applicable to professional roles in customer service, sales, and client management.