Taniya Regi

Master of International Business Management Graduate with upper second-
class honors, currently working as a community coordinator within the NHS.
With a wealth of experience as a Business administrator trainee, I have
managed to effectively carry out tasks that came with my role and gained the
skill of professionally communicating in a diverse culture. As an experienced
office team member within the NHS, I possess exceptional skills in
administrative tasks such as appointment booking, managing patient
consultations, organizing MDT meetings, handling phone calls, team reviews
and training new employees, with expertise in softwares such as CERNER,
EMIS, MDS, Outlook and Microsoft accounts for analysis and reporting.
Moreover, I am an enthusiastic individual with a knack for rapid learning and
delivering prompt outcomes. Additionally, I am fully prepared and willing to
relocate to any location as required for the job.

With a wealth of experience as a Business administrator trainee, I have
managed to effectively carry out tasks that came with my role and gained the
skill of professionally communicating in a diverse culture. As an experienced
office team member within the NHS, I possess exceptional skills in
administrative tasks such as appointment booking, managing patient
consultations, organizing MDT meetings, handling phone calls, team reviews
and training new employees, with expertise in softwares such as CERNER,
EMIS, MDS, Outlook and Microsoft accounts for analysis and reporting.
Moreover, I am an enthusiastic individual with a knack for rapid learning and
delivering prompt outcomes. 

Ensure that the day-to-day administrative tasks are performed
efficiently and accurately on time.
• Proficient in managing patient bookings, and efficient in taking
appropriate actions for DNA patients with rebooking or discharge,
triage process, and using e-referral services.
• Experienced in actioning outcomes post-patient consultations with
clinicians and extensive experience in organizing MDT Meetings with
consultants.
• Skilled in using EMIS, CERNER, MICROSOFT, MDS, ACCURX,
ERS, EXCEL and other necessary software for record-keeping and
appointment booking and for follow-up outcomes.
• Experienced in handling calls from patients, clinicians, wards, and
other hospital departments.
• Employ effective problem-solving techniques to resolve queries and
address concerns raised by patients and departments.
• Worked closely within the ENT Department and familiar with the ENT
minor procedures and terms and fully aware of the waiting list trackers.
• Maintain meticulous records of patient arrivals, consultations, and
outcomes of appointments with diligence and attention to detail.