Tatiana Lino

Residential Property Manager with over 8 years of experience managing residential portfolios and ensuring smooth day-to-day property operations. I specialise in tenant relations, lease administration, rent collection, maintenance coordination, and ensuring properties remain compliant, well-maintained, and profitable.

Throughout my career, I have built strong relationships with tenants, landlords, and contractors while maintaining high occupancy levels and resolving issues efficiently. I am highly organised, detail-oriented, and experienced in managing multiple properties while delivering a high standard of service.

I am currently seeking remote or part-time opportunities where I can support property portfolios, assist with property operations, and provide reliable management support in a flexible working environment.

Property Manager (LRG)

• Dealing with landlord and tenant queries, accounts, check out, deposit returns, maintenance queries and move in issues all to be dealt in a timely manner.
• Dealing with all maintenance queries through the Fixflo system
• Submitting deposit disputes via TDS & Arbitration for tenancies with no deposit options.
• Liaising with lettings negotiators to ensure pre-tenancy works is carried out.
• Issuing and distributing eviction notices for termination of tenancies
• Monitoring and chasing rent arrears when required.
• Arranging new furniture and appliances for the landlords.
• Scheduling Appointments with Contractors & Clients.
• Administrative Tasks (including renewals & sending out property inspection reports to tenants and landlords.
• General Diary Management; Adding New Appointments, Scheduling Contractors.
• Organising compliance checks (Annual Gas, Electrical Safety Inspections and also EPCs)
•  Making sure all HMO’s & Selective license’s are compliant.
• Carrying out meetings with Landlords (when required).
• Making sure any notes/correspondences are added to the Reapit software.

Property Manager (JTM Homes)

• Dealing with utilities and council tax companies, paying bills on landlords behalf.
  Dealing with landlord and tenant queries, accounts, check out, deposit returns, maintenance queries and move in issues all to be dealt in a timely manner.
• Submitting deposit disputes via TDS.
  Liaising with lettings negotiators to ensure pre-tenancy works is carried out.
• Issuing and distributing eviction notices for termination of tenancies
• Monitoring and chasing rent arrears.
  Arranging new furniture and appliances for the landlords.
• Carrying out 6 monthly inspections and preparing reports to issue to landlords.
• Scheduling Appointments with Contractors & Clients. Administrative Tasks; Including
  Drafting/Sending Out Tenancy Agreement Contracts, Renewals & Inventories.
• General Diary Management; Adding New Appointments, Scheduling Contractors.
• Organising Annual Gas, Electrical Safety Inspections and also EPCs.
• Dealing with HMO & Selective License properties
• Preparing new tenancies from the start and conducting references.
• Making sure all correspondences are logged through Jupix.

School

Secondary School - GCSE 2004-2009

College
Child Care Level 2 - 2009-2010
Certificate in Airport Passenger Services Agent - 2010-2010
Business Administration 2011-2011