Taylah Garner

NON-MEDICAL HELP TEAM LEADER Assitive Solutions
Mar 2022 - Present
Remote
·Promoted to team lead for the NMH Department of Assistive Solutions
·Responsible for running the NMH team, consisting of tutors, mentors, and admin staff
·Oversee the operations of around 60 freelance staff, for whom I am the direct contact
·Pioneering the development of the company’s profile, including organising webinars,
sourcing guest speakers, and building relationships with external companies.
·Established open and professional relationships with team members to achieve quick
resolutions for various issues.
·Monitored team performance and provided constructive feedback to increase
productivity and maintain quality standards.
·Held weekly team meetings to inform team members on company news and updates.
·Assisted in recruitment of new team members, hiring highest qualified to build team of top
performers.

SPECIALIST MENTOR Assistive Solutions
Mar 2021 - Mar 2022
Remote
·Supporting university students that receive the DSA grant to support them with any
emotional barriers they may be having
·Critical thinking and problem solving to figure out the best approach for each one.
·Provided guidance and recommended coping mechanisms for students dealing with
difficult issues.
·Maintained strict confidentiality in all situations unless abuse, neglect, or threats
identified.
·Assisted mentees in developing self-confidence and positive self-image.
·Encouraged exploration of new hobbies and career opportunities to enhance quality of
life.
·Provided guidance on stress management and grounding techniques to reduce
overwhelm.
·Assisted students in exploring and selecting career paths.
·Empowered students through counselling and skill-building exercises.
·Developed and implemented student guidance plans to foster academic success.
·Worked with individuals to help understand and overcome personal, social or behavioural
problems affecting educational or vocational situations.

PRIVATE THERAPEUTIC COUNSELLOR Self-Employed
May 2021 - Present
Remote
·Facilitating online counselling sessions for various clients.
·Delivered planned services in context of guidance relationship with supportive
counselling.
·Provided referrals to connect clients with other community resources to support mental
health and well-being.
·Attended trainings to participate in regular supervision and continued education to
maintain professional competence and ethical standards.
·Completed one-on-one counselling with broad range of clients suffering from various
mental health conditions and issues.
·Assessed mental health needs to determine nature and extent of clients' emotional,
behavioural or mental health issues.
·Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
·Stayed current on mental health research to follow new developments and research in
mental health field.

HEALTH AND WELLBEING COORDINATOR L&Q
May 2018 - Mar 2021
South Bucks/London
·Signposting and helping role within the care sector of the social housing company L&Q
·Aimed toward residents who may be experiencing social isolation, and to work with them
to improve their overall wellbeing (mentally and physically)
·Signposting and talking through issues such as mental and physical health worries,
financial stress and loneliness has been a large part of my role
·Entailed partnership working with many organisations such as the NHS, fire and rescue
service, MIND and community mental health teams.
·Coordinated with other healthcare providers to build healthcare plans for patient's
specific needs.
·Scheduled referral appointments to other providers for patients needing specialised
treatment.

MSC Child and Adolescent Mental Wellbeing ANGLIA RUSKIN UNIVERSITY
Sep 2021 - Sep 2023
Merit
Psychology BSc COVENTRY UNIVERSITY
Sep 2014 - Jun 2018
COVENTRY
First Class with Hons
L4 Diploma - Therapeutic Counselling Carino Counselling
Sep 2019 - Aug 2021
Letchworth