
Tokoza Thawethe
Customer Service / Support
About Tokoza Thawethe:
Enthusiastic BEng Electronic Engineering student with a fervent passion for renewable, sustainable energy technologies, specifically focused on solar & wind power. A dedicated team player with exceptional time management skills and a constant drive to develop new abilities. Apart from engineering, I have a deep love for music and arts, proficiently playing instruments such as piano, drums, and guitar. I am eager to make a positive impact in the renewable energy industry.
Experience
UWE BRISTOL
Room Management Assistant Jan 2023 – Feb 2023
Description:
- Re-arranged Class/Lecture Rooms to optimize learning environments, meet peak standards for usability, and guarantee smooth functionality. Practiced and displayed proactiveness and innovation in making corrections where needed.
- Dealing with Unexpected technical issues and report procedures demonstrating adaptability and flexibility.
- Working as part of a team and regularly communicating, improving communication and collaboration to achieve a proficient and dynamic teamwork effort.
AGENCY
Flexible Worker Dec 2021 – Aug 2022
Jobs Done:
- Replenishment Assistant – Practiced organizational skills, maintenance of standards, and orderliness, thus impacting time management and awareness. Ensuring products were correctly placed, Attention to detail was significantly developed.
- School Cleaning – Developed flexibility in terms of time, nature of tasks, working conditions and environment, and adaptability.
- Kitchen Porter – Exposed to an industrialized environment, from raw food stuff preparation to clearing.
- Other Jobs done include Hotel Cleaning and Holiday home housekeeping.
NETFLIX ZAMBIA LIMITED, ZAMBIA
Sales Executive Feb 2020 – Mar 2020
Description:
- Produced a daily report of business and sales.
- Offered Printing, Scanning, Copying, and Binding services. Accounted for every sale, making sure nothing was left out of the daily report, however small.
- Learned and demonstrated an understanding of customer needs and ensuring their satisfaction.
- Regularly interacting with customers and providing assistance developed confidence and verbal communication skills when dealing with customers and working as a team.
- Managed the cash register and updated daily balance sheets
- Experienced and operated in high-paced environments.
Education
UNIVERSITY OF THE WEST OF ENGLAND, BRISTOL
BEng, Electronic Engineering Sep 2021 – Present
- Engineering Research – 80%
- Analogue Electronic Systems – 68%
- Professionalism for Engineers – 69%
UWE BRISTOL INTERNATIONAL COLLEGE, BRISTOL
International Year One in Engineering Sep 2020 – May 2021
- Passed with Distinction with an 81% average.
- Received an Unconditional offer from UWE Bristol on the 26th of May 2023
- Math for Engineers 1 – 94%
- Electrical and Electronic Engineering Principles 2 – 90%
- Digital Electronic Systems – 93%
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