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Victor Mawoneke

Victor Mawoneke

Helpdesk Agent

Customer Service / Support

Hinckley, Hinckley and Bosworth District, Leicestershire

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About Victor Mawoneke:

I am a highly experienced Front Office hotel operations expert seeking a remote/hybrid in systems role that integrates with hotel operations in the United Kingdom

Experience

I am a highly experienced Front Office hotel operations expert with over seven years in night management, IT troubleshooting, and guest services. Currently a Night Manager at Leonardo Hotels, I specialize in managing hotel operations, resolving IT issues, and ensuring exceptional guest experiences. I hold a Google IT Support Certification, equipping me with strong technical skills to complement my hospitality expertise. I am now seeking a remote or hybrid IT help desk role in the UK that integrates my operational and technical experience to drive efficiency and deliver seamless support.

Education

I hold a Google IT Support Certification, which has equipped me with robust skills in troubleshooting, system maintenance, and network support. This certification builds on my academic foundation, including a bachelor's degree in Hospitality and Tourism Management, and aligns seamlessly with my professional experience in IT and hospitality operations.

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