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Paisley
Victor Ndukwe

Victor Ndukwe

Laptop and mobile phone technician

Customer Service / Support

Paisley, Renfrewshire

Social

Services offered

I am a well-motivated individual who strives to continually exceed my performance. I am able to deliver what is asked of me with high work standards. I have the capacity to readily change my actions, opinions, and behavior according to a situation, as I am very flexible and handle ambiguity well. I usually solve problems by isolating the problematic areas and use effective techniques to resolve them. I am also able to switch between multiple tasks easily and process and manipulate numerical information effortlessly. I am highly efficient and skilled in the use of a computer system, delivering quality results.

Laptop technician
Computer repair
Mobile phone technician
Network engineer
Approximate rate: Not specified

Experience

Junior Network Engineer ipNX Nigeria - NG April 2023 to October 2023

 • Cisco Router and switch configuration to ensure proper running of the network • Maintenance of Network hardware to ensure continuous up time of services provided • Regular PC maintenance, troubleshooting and repair services for internal staff. • Proficiency in the use of ticketing system to ensure customer needs are met and fulfilled within the defined SLA • Conducting network survey of a location to check its viability for a network link to be brought up. • Provided second-level customer support on-site, specializing in incident management during troubleshooting and maintenance.

Admin Assistant/ IT support Linzo Contracting Limited May 2021 to August 2021 Work done included but not limited to: • Carrying out regular maintenance and repair of printers and laptops in the office. • Printing and filing of workplace documents sorting them accordingly in an organized manner. • Analysis of Tender and quotation requests • Carrying out safety exercises and sensitization of IT best practices • Successfully prevented ransomware infection on a laptop, isolated unaffected files, and saved approximately 90% of data by identifying and temporarily halting the malicious program using task manager to identify it. Subsequently, extracted unaffected files before resetting the laptop.  Troubleshooting of local network equipment

 

Education

Graduated from Covenant University (2017-2022) with a B.Eng degree in Computer Engineering

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