Victoria Corrigan

Senior Project Manager with over 15 years of experience in the financial services industry split across operations and technology.  Track record of delivering many complex and technical projects leading to successful implementations. Extensive senior stakeholder management, team player and ability to set up and manage global multi location project teams. Detail orientated, highly organised, energetic, and articulate approach to working that succeeds within a result driven setting. Proactively involved in improving wider aspects of best practices related to role. Strong ability to acquire new skills within short time scales within a rapidly changing environment.

2008 – Present                 Fidelity International.                                                                               Surrey, UK                          

Oct 2021 – Present         Senior Project Manager - Workplace and Personal Financial Health (WPFH)

Oct 2019 – Sep 2021       Project Manager

Jan 2019 – Sep 2019        Project Lead

• CTC Change owner for WPHF Technology - Acting as gatekeeper for change and point of escalation for both FIL and 3rd Party.  Implemented changes to working practices to increase governance and control, to improve quality of future deliveries, and ensure future company vision can be achieved.
• WPFH Lead Technology Community of Best Practice - Influential in the refinement of the iDO process for Technology and then led the implementation efficiently across WPFH to ensure that all projects and programs adhere with transparency for audits both internal and external.
• Co-chair of the CTC Supplier Management Forum - Governs changes to model calculations used in illustrations and regulatory documents produced via the CTC calculation engine. Worked with external consultants to define and deliver the TOR for the forum to ensure objectives are met.
• Effectively led multiple medium sized complex projects in parallel with remote working international teams that show high levels of productivity and morale.
• Pioneered agile working practices focusing on actively prioritised backlogs that strive to start realising benefits early with an incremental approach.
• Successful stakeholder management, communication, and presentation at all levels.
• Developed positive relationships with 3rd party suppliers with dependant deliveries to time/budget with a high level of quality.
• Managed detailed project records and reporting (e.g RAID log, progress & financial reporting etc.) for all workstreams and projects allowing for the successful delivery of projects.
• Ran working groups and steering committees with senior level stakeholders to facilitate prioritisation and decisions making based on current and future direction.
• Define and deliver project scope (inc. change control). Created and maintained end-to-end program plan to enable delivery of business value across multiple workstreams to time/budget.
• DFM Project - Successful sequencing using goal-based delivery delivered benefits early in the delivery cycle allowing the achievement of its assets under management target before project closure.
• SIPP Enhancements - Digitisation and STP processes; removed 55k pieces of paper annually, 133% increase in NPS, 9 FTE capacity created and 32% increase in clients serviced per FTE.

Dec 2013 – Jan 2019        Senior Test Analyst - Business Testing

• Initiated move to more agile practices such as test-driven development.

Jul 2012 – Dec 2013        Senior Corporate Actions Analyst - ISFA

• Developed strategic processes to reduce risk within the department and enable new split site team.

Jan 2012 – Jul 2012          Secondment to Operational Support Team - ISFA

• Lead Tester for UAT for second phase implementation 
• Provided support to the business to identify causes and solutions to production issues.

Aug 2010 – Jan 2012       BaNCS Project Team - ISFA

• Actively involved in system issue resolution and utilising the system to meet the needs of the end user groups.
• Planned and led testing team in SIT UAT and change request testing 

May 2008 – Aug 2010     Corporate Actions Analyst - ISFA

• Enabled utilisation of custodian online system to replace existing fax notifications.
• Delivered automated spreadsheet to replace existing manual checks.

Professional Qualifications:

Project management Apprenticeship - Distinction       

APM Project Management Qualification

CAT - Certified Agile Tester

Certified Scrum Master

ISTQB Intermediate Certificate in Software Testing

ISTQB Foundation Certificate in Software Testing

IAQ Modules:

• Introduction to Securities and Investment
• FSA Regulatory Environment – Post MIFID

Educational Qualifications:

June 2006            University of Manchester                                                                                   

                                 BSc (Hons) Microbiology - Grade 2:1