Wiktor Gonera

I am a 18  year old student currently studying Personal Training at Newcastle Under Lyme College, I am a friendly person who loves meeting new people and colleagues and thrives in working with new people. Ever since i was a kid, i’ve always been passionate about technology and computers, I excel in customer service due to my previous jobs and can always find the right solution in the quickest time possible to satisfy the customers needs. I am a committed individual who will always go the extra mile when needed to, and do anything that is asked of me., I will be in a comfortable environment, and will also love to meet new colleagues and work as a part of a great team. I always encourage and motivate my colleagues and bring about a positive work environment.

Mcdonald’s Crew Member ( Aug 2022- Apr 2023) Maintained a clean and organised work area to ensure a safe and pleasant environment for customers and staff, Followed cash handling procedures to ensure accuracy and reduce loss  Consistently followed safety protocols and procedures to ensure the safety of both customers and staff.

Resolved customer complaints quickly and professionally, resulting in a high customer retention rate

Demonstrated excellent communication skills when dealing with customers and staff.

JD Retail Assistant (June 2023- July 2024)

  Assisted in the training of new retail staff

Trained and managed of retail sale associates to achieve high customer service ratings and successfully meet sales targets

GCSES

English Lit - 7, English Lang - 6, Mathematics - 6, R.E - 6, Science - 6-6, Geography - 4, French - 4, Sports Science - Level 2 Distinction, D&T - 5.

College

Functional Anatomy - Merit, Psychology - Merit