William Murphy

My desire and goal to succeed drives my ambition….. Over 8 years of experience in business operations, commercial + contract management, and financial reporting + analysis.

In my most recent position on a major commercial contract with WPP, I drove the; 

- end-to-end process, from contract creation to invoicing
- pushed and motivated the delivery teams to generate revenue 
- cultivated data analysis on changes to the baseline volumes
- managed and created global invoicing instructions 

My work involves building close relationships and collaboration with all levels of seniority, both within the client organisation and internal stakeholders. I strongly believe the development and fostering of these relationships is at the heart of any successful business.

I have spearheaded innovative initiatives to;
- reduce delivery-to-invoice times
- mitigate project issues related to contract modifications 
- enhance stakeholder relations

I am passionate about creating value for my clients by driving revenue for the company, and I thrive in dynamic and complex environments.

Kyndryl / IBM                                Commercial Contracts & Baseline Manager  2017 - 2024

As a pivotal figure in managing a major commercial contract with ‘WPP’, spanning 50 countries, I orchestrate the lifecycle from the time contracts are signed by tracking project status, providing commercial input on the impact to the revenue on the account, all the way through to invoicing, ensuring seamless operations. 

My role is inherently senior stakeholder and client-centric, allowing me to collaborate with diverse levels of seniority across Kyndryl and our client organizations.

My contributions have been instrumental in elevating global operations and refining the execution of commercial contracts. I’ve spearheaded innovative strategies that have significantly reduced the time from service delivery to invoicing, proactively adapted contracts to meet evolving project demands, and fortified stakeholder relationships through dedicated engagement and solution-oriented approaches.As a pivotal figure in managing a major commercial contract with ‘WPP’, spanning 50 countries, I orchestrate the lifecycle from the time contracts are signed by tracking project status, providing commercial input on the impact to the revenue on the account, all the way through to invoicing, ensuring seamless operations. My role is inherently senior stakeholder and client-centric, allowing me to collaborate with diverse levels of seniority across Kyndryl and our client organizations. My contributions have been instrumental in elevating global operations and refining the execution of commercial contracts. I’ve spearheaded innovative strategies that have significantly reduced the time from service delivery to invoicing, proactively adapted contracts to meet evolving project demands, and fortified stakeholder relationships through dedicated engagement and solution-oriented approaches.

Skills: Presentations · Financial Analysis · Project Lifecycle Management · Problem Solving · Project Management · Data Analysis · Relationship Development · Planning · Thinking Skills · Contractual Obligations · Microsoft Excel · Change Management · International Project Management · Data Management · Customer Relationship Management (CRM) · Reporting · Leadership · Analytical Skills · Microsoft Office · Employee Training · Commercial Awareness · Commercials · Interpersonal Skills · Business Process Improvement · Financial Reporting · Budgeting · Critical Thinking · Commercial · Training

Customer Stakeholder Relations (2022) (Kyndryl)

Risk Management (2022) (Kyndryl)

Foundations of Project Management (2020) (IBM)

Financial Management & Budgeting (2019) (IBM)

Advanced Business Analysis Skills & Concepts (2017) (Sky)