wilson ferreira

Committed and passionate worker with close to 2 years of experience working in high-pressure environments and delivering superb customer service by always going the extra mile to exceed expectations while creating unique and memorable guest experiences. Meticulous and results-oriented team player with expertise educating employees on customer service and good work ethics.

Dedicated waitress with close to 2 years of exemplary service in the food service industry. • • Welcoming Customers. Read and listen to people to determine beverage preferences, making recommendations, and taking drink orders • • Provide excellent wait service to ensure satisfaction Monitored supply levels and generated purchase orders to replenish and maintain bar inventory. • • Maintained brand image by keeping neat personal appearance. Upheld high standard of cleanliness in all work areas to comply with health and safety regulations. • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude. • Elevated customer service by training staff, optimising restaurant operations and efficiently resolving order issues

A-Levels- Business, Physics and Maths