Yousef Elrayes

Recent graduate with a BEng (Hons) in Chemical Engineering (2:1) and hands-on experience in process analysis, safety, and design.  Skilled in using industry-standard software such as Aspen HYSYS, AutoCAD, and SolidWorks. Proven ability to adapt to high-pressure environments and deliver results, demonstrated through customer service roles in fast-paced industries. Seeking to leverage technical knowledge, problem-solving skills, and adaptability to contribute to a dynamic chemical engineering team.

Sedgwick Insurance Claims Handler

August 2022 – November 2022

• Managed and processed insurance claims with a focus on accuracy and efficiency. 
• Communicated effectively with clients to gather information, provide updates, and resolve concerns. 
• Developed strong problem-solving and negotiation skills by analyzing policy details and resolving discrepancies. 
• Maintained detailed records and generated reports, demonstrating organizational and multitasking abilities. 

Starbucks Barista

May 2020 – August 2022

• Delivered high-quality customer service in a fast-paced environment.   
•  Improved organizational skills by maintaining accurate till records and resolving discrepancies
• Gained experience working under pressure and as part of a team. 

• University of the West of Scotland

               BEng (Hons) Chemical Engineering Upper Second Class Degree (2:1).

September 2022 – July 2024

               Key Modules: Separation Processes, Chemical Reactor Engineering, Process Safety, Process

               Dynamics and Control, Computer Aided Process Analysis and Design, and Energy Systems 

               Analysis and Design.