Yvette Eastwood

An organised results orientated customer service professional with an excellent track record. Outstanding communication and relationship building. Able to adapt well to new environments and learn new processes quickly to achieve outstanding results. Strong ability to multitask and prioritise. I take an enthusiastic approach and strive to work well under pressure. My skills in active listening help me to understand the customers’ requirements and provide prompt and effective solutions tailored to their individual needs.

I have extensive experience across customer support, Account management, Warehouse operations and logistics. I have built a strong track record of delivering excellent service, building relationships while adapting to varied roles and responsibilities. Skilled in problem-solving, I ensure customer satisfaction while maintaining compliance and efficiency.  

I have seven GCSE's graded between B -D and also have a City & Guilds level 3 diploma in Customer Service. I have also completed City and Guilds level 2 in Mathematics and English.