Zain Alibhai

As a highly motivated and results-driven individual with a diverse background in customer service, sales, marketing, accounting, and operations management, I am skilled at developing and maintaining strong relationships with customers to improve satisfaction and retention. I am seeking to utilize my exceptional communication and problem-solving skills in a Project Management role, where I can take charge of initiating and managing projects, defining roles and responsibilities, and creating schedules and timelines. My educational achievements include a Bachelor's degree in Business Management with Marketing and a Foundation Degree in Science: Business Management. I am proficient in various technical skills, including Microsoft Office, Photoshop, Illustrator, and video editing software, and have a strong ability to multitask and solve problems effectively. I am a confident communicator with excellent team leadership and teamwork skills, and am highly detail-oriented and numerically proficient.

In my professional experience, I have held roles as an Accounts Assistant, Assistant Project Manager, and Retail Sales Assistant. As an Accounts Assistant, I was responsible for managing invoices, refunds, and returns, and identifying cost-saving opportunities by analyzing processes and expenses. I also oversaw inventory management and improved my time efficiency by effectively managing my workload. As an Assistant Project Manager, I produced progress and financial reports, developed PowerPoint presentations for meetings, estimated expenses and conducted risk assessments, created monthly progress reports, and coordinated with clients to ensure their needs and expectations were met. In my role as a Retail Sales Assistant, I greeted and assisted customers in a timely manner, tailored my service and sales style to meet their individual needs, and built positive relationships with customers to increase loyalty and retention.

I have a Bachelor's degree in Business Management with Marketing from Brunel University London, where I conducted extensive research on how hype culture impacts marketing strategies in the fashion and footwear industry. My research involved collecting data through the analysis of well-known retailers and comparing trends and patterns from 2007-2017. During my studies, I took courses in the Principles and Practice of Marketing, Project Management, Organizational Behavior and Analysis, and Marketing Communications.