Zakara Haughton

I’m Zakara, a multi-skilled professional with over 3 years of experience across customer service, beauty, and administrative roles. As a self-employed nail technician and founder of a growing beauty brand, I blend creativity with precision — offering bespoke nail services while managing all aspects of my business, from client care to content creation. I’m passionate about helping others feel confident and cared for, whether that’s through a flawless set of nails or a positive service experience. My strengths lie in empathy, organisation, communication, and creating meaningful connections with those I serve.

With over 3 years of diverse experience, I’ve built a strong foundation in customer service, administrative support, and the beauty industry. I’ve worked in high-paced environments including the NHS, Wilson James, and major retailers like Sainsbury’s and Getir — consistently delivering excellent service, managing client interactions, and handling sensitive data with professionalism and care.

As a self-employed nail technician and business owner, I’ve developed skills in appointment scheduling, social media marketing, inventory management, and client retention — all while maintaining high hygiene standards and creating bespoke beauty experiences. My ability to stay calm under pressure, communicate effectively, and adapt quickly to new systems has made me a reliable and valuable team member in every role I’ve taken on.

I am currently studying for a BA (Hons) in Business at Arden University, focusing on developing strategic, operational, and leadership skills through a flexible blended learning format. My academic journey also includes a CACHE Level 2 Extended Diploma in Health and Social Care, where I gained valuable knowledge in client wellbeing, professional conduct, and care support. Additionally, I hold a BTEC Level 2 Extended Certificate in Business, which provided a solid foundation in business operations and customer service principles.