Zakayah Zia

I am an inquisitive, creative, and results-driven individual with a passion for learning and a deep commitment to making a positive difference in the world. I'm an avid reader, a fast learner, and a problem solver who enjoys taking on new challenges and developing innovative solutions. I apply a rational, analytical, and logical approach to my work, but I'm also highly adaptable and open to new ideas. I'm a team player and a great collaborator who can be both a leader and a follower. Above all, I'm driven to make a meaningful contribution to whatever cause I'm involved in.

I have over five years of professional experience in customer service, with an emphasis on providing outstanding service to a diverse range of clients. I'm experienced in handling customer inquiries and complaints, using both phone and digital communication platforms. Additionally, I'm adept at problem-solving and resolving customer issues in a timely manner. I'm passionate about helping customers and thrive in a customer-facing environment, as I enjoy engaging with different people and building relationships with them.

GCSE - awarded 9 A* and 1 C

A-levels - Predicted 2 A* and 1 A