Zea Stuttaford

I am a creative professional with a solid academic foundation in Public Relations and Events Management, and a diverse professional background in events and social media management, content creation, and administrative and assistant roles. Working in different positions has honed my skills in effective communication, attention to detail, strategic planning, and creative thinking. I would love to contribute my skills and experience to meaningful work that makes a positive impact in people’s lives.

Au Pair, 09/2023 to Present London, United Kingdom

• Managed and organised activities and logistics for two children resulting in a 95% on-time arrival rate
• Developed and implemented homework strategies that helped improve the children's grades
• Planned and prepared meals that met the children's dietary restrictions resulting in improved health and well-being

Personal Assistant, 11/2022 - 04/2022
Grimms Group Engineering - Cape Town, South Africa

• Managed personal and professional calendars, supplying timely reminders of upcoming meetings and events
• Coordinated flights, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules
•  Organised and updated files regularly for accurate record-keeping purposes

Office Administrator, 05/2022 - 07/2022
Lekke Fresh - Stellenbosch, South Africa

• Gave feedback and insight to the owner that helped cut order processing time by 50%
• Consolidated online orders for the smooth running of the tri- weekly deliveries
• Screened client calls and messages, answering 50+ a day, resolving and expertly handling issues and requests

Digital Content Creator and Social Media Manager, 03/2021 - 02/2022
The Bay Christian Family Church - Somerset West, South Africa

• Created and led 5 new volunteer teams consisting of 2-4 people each to assist with content across each of the 5 accounts
• Implemented social media strategies for Instagram and Facebook across 5 different accounts
• Scheduled social media posts using Meta Business Suite, increasing posting consistency by 75%
• Increased social media traffic and engagement by 50% by creating dynamic graphics, video and photographic content

Financial Administrator, 09/2020 - 02/2021
Christian Family Church International Bible College - Somerset West, South Africa

• Managed student accounts and payments using Sage Pastel software Maximised system functionality to drive accurate and timely financial information for weekly and monthly processes
• Liaised with students about their accounts and payments, addressing questions and concerns with 100% accuracy

Front Desk Receptionist, 02/2020 - 08/2020
The Bay Christian Family Church - Somerset West, South Africa

Greeted visitors upon arrival, verifying identities and visiting details Resolved and expertly handled minor customer issues and requests, escalating complex problems to the line manager
Performed ad hoc administrative support tasks such as data entry, appointment scheduling and phone call screening

Wedding Coordinator Intern, 11/2018 - 09/2019
Warren-Stone Weddings - Stellenbosch, South Africa

• Developed event schedules with 97% accuracy and distributed them to all relevant parties, including the coordinator, service providers and clients
• Assisted in facilitating the smooth running of events averaging 150 guests and budgets upwards of R500,000 (Aproximately £20,000)
• Handled various day-to-day admin responsibilities to maintain smooth business operations

Certificate of Higher Education in Public Relations and Events Management
Oakfields College

Certificate of Higher Education in Graphic Design
Oakfields College