beBeeContactCentre Jobs in United Kingdom

A leading media and entertainment brand is seeking a sales professional in Livingston to handle customer calls. · The role offers hybrid working options after training, allowing you to achieve a better work-life balance. · Ideal candidates will demonstrate strong sales enthusiasm ...

Cloud-Based Contact Centre Architect · We are seeking a highly skilled Cloud-Based Contact Centre Architect to lead the design and delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compl ...

Job Description: · A contact centre learning adviser is required to design and deliver training for teams. This role involves creating engaging learning solutions and tracking their effectiveness. · About the Role: · This is an opportunity to work with a large organisation in Lon ...

**Job Description:** We are seeking an Implementation Engineer to implement and configure products, providing client support and training. · This full-time position offers entry-level opportunities for those passionate about contact centre technology and customer service. · **Key ...

Customer Service Leader Opportunity · We are seeking an experienced leader to oversee our customer service team. This role involves managing the daily performance of a group of customer service representatives, coaching and developing colleagues to improve performance and capabil ...

**Job Description:** We are seeking a highly skilled Contact Centre Systems and Data Analyst to oversee the efficient operation of our CCaaS system. · The ideal candidate will have experience in real-time management, strong analytical skills and proficiency in tools such as Power ...

Customer Service Team MemberWe are seeking a skilled and confident Customer Service Team Member to join our dynamic inbound contact centre team. · You will be responsible for handling customer calls and emails, processing orders, resolving enquiries at the first point of contact, ...

Contact Centre Manager Role Overview · As a key member of our team, you will be responsible for leading, coaching and motivating the contact centre team to deliver exceptional client service. This role requires strong leadership skills, effective communication and collaboration w ...

Job Description · We are seeking a highly skilled Team Lead to join our Contact Centre team. · The ideal candidate will possess strong leadership skills and experience in contact centre environments. · Key Responsibilities: · Manage daily operations of the Contact Centre · Celebr ...

Team Lead Opportunity · We are seeking a skilled professional to lead our team in Cardiff, working on a part-time basis. · The ideal candidate will possess excellent leadership skills and be able to provide guidance and support to the team members. · ...

Project Manager - Contact Centre · The ideal candidate will oversee the delivery of a comprehensive project plan, coordinating cross-functional teams to achieve strategic objectives. · <ul style= ...

Job Opportunity: Sales Consultant · We are seeking a motivated and experienced Sales Consultant to join our team. · About the Role: · The successful candidate will be responsible for managing sales calls, providing excellent customer service, and ensuring accurate handling of cus ...

Job Title · A motivating opportunity has arisen to join our Children's Enquiry team, supporting families and professionals by being the first point of contact for Children Services and School Admissions. · We are seeking a highly skilled individual who can handle customer enquiri ...

Job Title · A highly skilled Solutions Professional is required to join our team and contribute to designing and implementing Contact Centre as a Service (CCaaS) solutions. · We seek experienced professionals with subject matter expertise in architecting, deploying CCaaS solution ...

A Cruise Operator seeks a Contact Centre Analyst to monitor performance metrics, ensuring efficient service levels in Woking. · The role demands analytical expertise, contact centre operations experience and proficiency in workforce management software. · Ideal candidates will po ...

Optimizing Customer Experience through Data Insights · About the Role: · This position involves leveraging performance monitoring and real-time adjustments to enhance customer experience on CCaaS platforms. · Maintaining standards of quality in a fast-paced contact centre environ ...

Job Title · A community-focused organization in the UK seeks a passionate leader to manage escalated calls, support their team and ensure smooth operations. · Responsibilities: · Manage escalated calls · Support their team in delivering exceptional customer experiences · Evaluate ...

Stannah is seeking a skilled Contact Centre Team Leader to oversee the out-of-hours team in Dartford. This role involves managing a small group of professionals who provide exceptional support to customers outside regular working hours. · The ideal candidate will have experience ...

Contact Centre Team Leader · As a key member of our team, you will play a vital role in leading the Member Contact Centre. This dynamic team provides critical support to ongoing administration teams through telephony, online, and postal queries. · ...

We're currently looking for a highly skilled Contact Centre Agent to join our team. · The ideal candidate will have excellent communication skills, be confident on the phone and possess a customer-focused attitude. They will handle customer calls and emails, process orders, resol ...