RHP Group Jobs in United Kingdom

Develop, implement, and continuously improve effective arrears prevention and recovery strategies to maximise rental income. · Monitor income performance, including current and former tenant arrears, trends, and risks, providing regular performance updates against key performance ...

Deliver planned improvement programmes for preventative and cyclical maintenance, keeping them on time and on budget. Manage fire remediation and other projects from start to finish. · ...

Manage the customer mailbox, efficiently. Responding to emails or sharing them with colleagues where needed. · Manage the rent call queue. · Take payments and manage direct debits, including annual and Christmas reviews. · Encourage customer engagement by building relationships a ...

Manage the customer mailbox, efficiently. Responding to emails or sharing them with colleagues where needed. · Manage the rent call queue. · Take payments and manage direct debits, including annual and Christmas reviews. · Encourage customer engagement by building relationships a ...

A leading housing organization in Teddington is seeking a dedicated customer service representative to manage customer interactions and payment processes. This role involves overseeing the customer mailbox, managing rent calls, and supporting tenancy sign-ups. The ideal candidate ...

Resolve customer queries effectively, owning queries from start to finish across all channels: phone, email, webchat, webform, face to face and social media within service level agreements · Support customers to access our services online · Triage all jobs raised in line with con ...

A leading housing organization in Teddington is seeking a dedicated customer service representative to manage customer interactions and payment processes. This role involves overseeing the customer mailbox, managing rent calls, and supporting tenancy sign-ups. The ideal candidate ...

A leading housing organization in Teddington is seeking an experienced income management professional to develop and implement arrears prevention strategies while leading a dedicated team. The ideal candidate will have a strong background in staff management, data analysis, and k ...

In your role you'll Resolve customer queries effectively owning queries from start to finish across all channels phone email webchat webform face to face and social media within service level agreements Support customers to access our services online Triage all jobs raised in lin ...

This role involves ensuring the business delivers its activities in line with health and safety policies and procedures. · Ensure that updated procedures, changes in legislation and industry best practice are embedded within the business · Support the business to ensure that it o ...

We're looking for someone with experience of managing staff; leading and motivating teams to deliver excellent customer service outcomes and performance targets in a comparable environment such as sales, rent, or income collection. · In the role you'll:Develop, implement, and con ...

Provide 2nd and 3rd line support for RHP Home's core repairs systems. · ...

In this role you will develop arrears prevention and recovery strategies, monitor income performance, oversee arrears collection systems, lead and motivate the income team, set performance targets etc. · We are looking for someone with experience in managing staff; leading teams; ...

We are looking for someone to manage customer mailboxes efficiently respond to emails take payments and manage direct debits encourage customer engagement build relationships and own queries from start to finish. · Working in an administrative/customer service role. · Understandi ...

In this role you will provide support for RHP Home's core repairs systems including Totalmobile. · ...

In this role you'll ensure the business delivers its activities in line with health and safety policies and procedures. · ...

A leading service organization in Teddington is seeking a Customer Service Representative to resolve customer queries across all channels including phone, email, and social media. You will manage bookings, support customers in accessing online services, and analyze operative perf ...