The Forum Jobs in United Kingdom

We are seeking an experienced contact centre · Real Time Planning Analyst to join our progressive and growing contact centre that operates across multiple contact channels. · ...

+We are seeking the right individual to support our move towards providing our Customers the ability to talk to us across multiple platforms... · ++Excellent written and verbal communications skills... · ++You will support with the customer service and debt management service del ...

We are happy to discuss flexible working · Capacity and Demand Planning Partners work strategically with senior stakeholders to analyse, refine and deliver capacity plans within agreed tolerance limits. ...

A leading insurance provider is seeking a Service Delivery Team Leader to support strategic workforce planning activities. This hybrid role involves delivering data analysis, coordinating stakeholder engagement, and managing project risks. The ideal candidate will have strong lea ...

We are looking for a Speech Analytics Platform Analyst to join our team. In this role, you will work closely with the Speech Analytics Manager to design, maintain, and optimize cutting-edge systems that turn spoken and written interactions into measurable intelligence. · We requi ...

This is an exciting time of growth for us, · and we are hiring a Workforce Manager to help us continue this success. · This is a great opportunity to develop a varied and rewarding career with · a company that invests in, · recognises and rewards its people. · ...

We are hiring a Lead Forecasting & Workforce Management Analyst for a leading Financial Services organisation. · ...

We re recruiting a Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical forecasting and demand modelling expertise for both Contact Centre and a large-scale national Field Resource func ...

A key player in contact centre management seeks a Real Time Planning Analyst in Cardiff. This hybrid role involves balancing service level targets with actual contacts, ensuring adherence to schedules, and using Workforce Management tools for effective resource planning. The idea ...

We are happy to discuss flexible workingIn this role, you'll work closely with the Speech Analytics Manager to design, maintain, and optimise cutting-edge systems that turn spoken and written interactions into measurable intelligence. From configuring platform logic like scorecar ...

We want you to do the best work of your life With 24 million customers in 6 countries make your mark at Europe's leading media and entertainment brand A workplace where you can proudly be yourself our people make Sky a truly exciting and inclusive place to work As a Lead Planning ...

The Customer Advice Delivery Enablement Team are at the forefront of work to ensure Acas's Advice Services best meet the needs and interests of our customers and stakeholders. · ...

Our customers are the most important part of our business and as a member of the customer service centre, it is vital that you have the passion to deliver a seamless customer journey utilising technology to support a variety of contact channels. · At L&Q, we are seeking the right ...

Overview · Role: Contact Centre Real Time / Planning Analyst. Location: West Sussex. Hybrid: 2 days onsite; ideal locations include West Sussex, East Sussex, Surrey, South London, Kent. · Salary: £28,000 - £30,000 + Broad Benefits Package. · Key Role Purpose & Responsibilities · ...

Overview · Role: Service Delivery Team Leader · Advertised by: Tesco Insurance · Location: Glasgow | Newcastle (Hybrid) · Office Attendance: Our roles are hybrid; however, you should be able to travel to the Glasgow or Newcastle office 2 days per week for this position · Salary R ...

A leading insurance provider is seeking a Service Delivery Team Leader to support strategic workforce planning activities. This hybrid role involves delivering data analysis, coordinating stakeholder engagement, and managing project risks. The ideal candidate will have strong lea ...

Overview · Role: Service Delivery Team Leader · Advertised by: Tesco Insurance · Location: Glasgow | Newcastle (Hybrid) · Office Attendance: Our roles are hybrid; however, you should be able to travel to the Glasgow or Newcastle office 2 days per week for this position · Salary R ...

This is an exciting time of growth for us, and we are hiring a Workforce Manager to help us continue this success. · This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people. · ...

Resource Planning and Management Information Analyst · Location: London, Stratford or Manchester, Trafford · Hybrid: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) · Closing Date: 16th February 2026 · Interview Dates: week comm ...

Overview Role: Service Delivery Team LeaderAdvertised by: Tesco InsuranceLocation: Glasgow | Newcastle (Hybrid)Office Attendance: Our roles are hybrid; however, you should be able to travel to the Glasgow or Newcastle office 2 days per week for this positionSalary Range: from £28 ...