Administration Team Lead - Gateshead, United Kingdom - Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Verified Company
Gateshead, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

We have a vacancy for a part time Administration Team Lead to join our busy admin team within the Psychology Department based at Bensham Hospital, Fontwell Drive, Bensham, Gateshead NE8 4YL.


This is an exciting opportunity for anyone who would like to bring new ideas and flexibility to develop, support and manage a small dedicated admin team.

Postholder will be supported and work closely with two Consultant Clinical Psychology Leads and an Administration Manager.

The post holder must have proven demonstrable supervisory, leadership and secretarial experience and will be required to monitor performance. Postholder will be involved in dealing with patient referrals and delegating relevant tasks to admin staff.

Postholder must have proven experience of minute taking and on occasion will be required to attend meetings as the representative for the admin team.


Postholder will provide guidance and supervisions to the admin team, co-ordinate staff leave, training and support as well as monitoring sickness, and carrying out supervisions and annual appraisals.


The post holder will be required to co-ordinate administrative support services ensuring all systems and processes operate efficiently and accurately through a process of continuous improvement.

Experience in a customer/patient and service user focused environment

Experienced in undertaking and leading supervisions and appraisals with staff

Experienced in supporting and leading team(s) through organisational changes

Experienced in dealing with annual leave/sickness processes

Excellent communication and interpersonal skills

A good understanding of inputting to patient systems (or similar) ( training will be given on Psychology patient systems)

Proven knowledge and demonstrable experience of Microsoft Word/Office packages and excellent accurate keyboard skills

Minute taking

Diary Management

Ability to be self-directed, motivated and be able to contribute positively within a team

Well organised and structured

Complete admin rotas.

The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills

The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.


We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future.

In return we can offer a dynamic working environment in which to build a career.

Please find attached job description for full details.


Advertising date: 13 th February 2024


Closing date: 20 th February 2024
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